Sales Advisor 12h

As the Sales Advisor you are the friendly face that greet our customers and embody the heart of our brand.

Youll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk fitting rooms and throughout the shop floor youll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm youll guide our customers through their journey offering genuine assistance and proactive service to uplift and inspire. Together in collaboration with your team youll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have theyre not mandatory.

Qualifications :

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests.
• Action-oriented: Proactive and driven to take initiative and get things done with quality.
• Strong communicator: You have a genuine interest in people communicate clearly and actively listen to understand others perspectives and needs.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours including evenings and weekends.
• English language skills

Preferable but not mandatory

• Understanding of store operations & customer service skills from previous retail experience
• Confident in offering customers advice on fashion trends materials sizing etc

Additional Information :

This is apart-time position with a contract of 12 hours a week. Please apply by sending in yourCV in Englishas soon as possible.

Right to Work: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK before commencing employment.

Assessment Process: Due to high application volumes you will be asked to complete an online skills-based assessment. Your responses will be scored by an automated tool using predefined criteria set by H&M Group. The result may determine whether your application progresses further.

Under UK data protection law (UK GDPR / Data Protection Act 2018) you have the right to request a human review of any automated decision to express your point of view and to contest the outcome. To exercise these rights contact .

Reasonable Adjustments If you have a disability or health condition that affects your ability to complete the online assessment we are required under the Equality Act 2010 to provide a suitable alternative. Requesting one will not disadvantage your application. Please contact .

Benefits:

Were committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team youll enjoy a 25% staff discount across all H&M Group brandsavailable both in-store and online. Additionally every employee is included in our H&M Incentive Program (HIP) designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges what we perceive as possible and how we choose to relate to our colleagues and customers all over the world therefore all diversity dimensions are taken into consideration in our recruitment process.

Company Description

Weekday is a creative multi-space featuring Weekday Cheap Monday Monki exclusive drops second hand and more. A mix of culture-inspired brands that evolve with the now and embrace the many true expressions of youth. Weekday is more than fashion - its a platform for moods moments and culture in motion.

Remote Work :

No

Employment Type :

Part-time

Experience: years
Vacancy: 1