AOG Operator - Heathrow - Freight Forwarding

Salary: Up to £42,000 + Benefits

Monday – Friday | 9:00am – 5:30pm

Location: Heathrow

We are currently recruiting for an experienced AOG Operator to join a specialist air freight team within a leading global logistics and freight forwarding organisation.

This is an excellent opportunity for someone with a strong background in AOG and time-critical air freight who is used to working at pace and understands the urgency and precision required when handling aerospace accounts.

The role will be approximately 90% export-focused, working within a highly responsive air freight operation supporting urgent and time-sensitive movements.

• Manage end-to-end AOG air freight shipments, predominantly exports.
• Coordinate urgent and time-critical shipments from booking through to final delivery.
• Liaise with airlines, overseas offices, agents, customers and suppliers.
• Provide proactive updates to customers throughout the shipment lifecycle.
• Prepare and manage all relevant export documentation.
• Ensure shipments are handled in accordance with customer requirements and aviation regulations.
• Resolve operational issues quickly and effectively.
• Work closely with the wider 24/7 urgent air freight team to ensure service continuity.
• Build and maintain strong relationships with key aerospace customers and partners.
• Ensure all shipments meet strict deadlines and service level requirements.

We are specifically looking for someone with significant AOG experience within air freight.

You should have:

• Proven experience working in an AOG / time-critical air freight environment.
• Strong knowledge of air export operations.
• Experience handling aerospace / aviation accounts.
• A strong understanding of the urgency and commercial importance of AOG shipments.
• Excellent communication and organisational skills.
• The ability to remain calm and effective under pressure.
• Strong attention to detail.
• Experience dealing with airlines, agents and international freight networks.
• A proactive, solutions-focused approach to operations.

• Salary of up to £42,000 for an exceptional and highly experienced AOG professional.
• Monday – Friday, 9:00am – 5:30pm.
• Opportunity to work within a specialist urgent/time-critical air freight operation.
• Exposure to major aerospace accounts and complex AOG movements.
• Opportunity to join a global logistics organisation with significant international capabilities.
• A fast-paced environment where your experience and expertise will have a direct impact on customer service.

If you are an experienced AOG Operator looking for your next move within a specialist aerospace-focused air freight operation, we'd like to hear from you.