Clinical Nurse Manager - 7 South

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about ourTrust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

• H onesty
• E quity
• A ccountability
• R espect
• T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

“We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).”

Right to Work

If you require sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa requirements before completing your application.

Due to recent changes to the UK immigration rules affecting Skilled Worker Visas, Global Business Mobility routes, skill level requirements and salary thresholds, please ensure that you meet the eligibility criteria to live and work in the UK before applying. Further information is available via Visas and immigration - GOV.UK.

Job overview

An exciting opportunity has arisen for an experienced nurse to apply for a band 7 Clinical Nurse Manager position 7 South, Ealing Hospital, London Northwest University Healthcare Trust.  We are seeking  an enthusiastic, highly motivated individual to lead and continue to develop the excellent standards of nursing care provided on this ward as part of an innovative, multi-professional team. You need to possess excellent communication and interpersonal skills and be able to actively support the Modern Matron in delivering a high-quality service. You must have considerable experience to include Gastroenterology/Hepatology  Nursing . You will be confident and competent to lead a team and possess a comprehensive portfolio of personal development. Demonstrable evidence of clinical leadership and a strong track record in service improvement and ensuring the highest standards in clinical services to benefit patients and their families and friends

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Act as an advocate for the patient through effective support and information enabling them to make choices and decisions concerning treatment and their care.

Accept responsibility; be aware and able to locate all policies relating to good working practice within the clinical area and able to adhere to both by self and colleagues, and to challenge staff about their location.

Ensure carer / family and visitors are aware of policies, standards/guidelines relevant to the patient care or the clinical area.

Ensure effective communication with people where there is a degree of confusion or need for clarity e.g. complainants, misunderstanding with staff and patients.

Meet face to face with complainants and communicate in a manner to enable constructive outcomes to be achieved.

Ensure any barriers to understanding are overcome. Plan to resolve complaints at local level and respond to written complaints enabling a constructive outcome within the Trust Complaints Policy.

Ensure effective communication within the team, conduct and attend meetings, and ensure staff’ attend regular team meetings. This may include having to share sensitive and contentious information with staff and positively overcoming a hostile response.

Ensure good communication verbally and via formal documentation and electronic sources with all members of the nursing, multidisciplinary team, patients, family and any other service users.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providi