Field Engineer - Systems Integrator

Ready to take the next step in your career?

Join a fast-growing tech company that helps commercial landlords and workspace operators improve their assets through technology, from multi-tenanted internet connectivity to smart building sensors and workplace analytics. Every office is different, so each solution is tailored, with a focus on personal relationships and taking the stress out of managing technology so customers can work more efficiently.

A newly created opportunity exists for an AV and IT Support Engineer to join a business specialising in managed IT, AV, networking, and workplace technology across commercial offices, flexible workspaces, and meeting room environments in Central London. The ideal candidate will have AV troubleshooting and IT support experience and enjoy being out on customer sites, solving problems in a fast-paced environment.

Ready to make a move? Get in touch and apply today!

Responsibilities:

• Troubleshooting AV systems, meeting rooms and conferencing equipment
• Working with Logitech, Lightware and mixed-vendor AV solutions
• Diagnosing hardware, firmware and connectivity issues
• Providing 1st/2nd Line IT support across Microsoft 365 and macOS
• Supporting basic Microsoft Intune configurations and deployments
• Installing and supporting monitors, projectors and workplace technology
• Attending customer sites across Central London
• Managing tickets, customer updates and technical documentation
• Supporting the wider engineering team on installations and fit-outs

Skills/Must Have:

• Hands-on AV troubleshooting experience is essential
• Good Microsoft 365, Windows and macOS knowledge
• Previous IT Field Engineer / AV Support Engineer experience
• MSP or AV integration background would be advantageous
• Comfortable with physical installations and customer-site work
• Strong troubleshooting and communication skills
• Reliable, proactive and willing to learn
• You don't need to be an advanced Network Engineer. The focus is on practical AV troubleshooting, IT support and customer service.

Location & Working Pattern:

• Great Portland Street, Central London
• 5 days per week, office and customer sites

Benefits:

• Join a growing, close-knit London MSP
• Work across a variety of modern office environments
• Gain exposure to AV, IT, workplace technology and infrastructure
• Work directly with experienced technical engineers
• Plenty of overtime opportunities
• Paid travel to customer sites
• Zone 1–2 travel card after probation
• Opportunity to develop your technical skills and progress

Salary:

• £35,000–£38,000 basic, depending on experience