Goods Inwards Operative

Duties and Responsibilities:

· Check incoming deliveries against purchase orders and delivery notes, physically confirming product codes, quantities and condition before booking stock in.

· Record and promptly report shortages, excess quantities, incorrect items and damage to Procurement and the Assistant Warehouse Manager, following discrepancies through to resolution.

· Book goods received accurately and promptly into Sage against the correct purchase order, recording actual quantities received and avoiding duplicate entries.

· Work with the warehouse team to ensure goods are put away in the correct storage locations and update Sage where stock is placed outside its default location.

· Identify goods required for outstanding customer orders, notify Sales and arrange for these to be placed in the loading area with the appropriate delivery paperwork.

· Check stock received from other depots against transfer records, process receipt in line with the agreed procedure and ensure discrepancies are raised and system records corrected promptly.

· Check customer returns against the returns note and inspect their condition. Book approved, saleable goods back into stock and keep damaged or unsuitable items separate for review.

· Pass returns paperwork to Accounts and Sales so any credit or order amendment can be processed.

· Process purchase order receipts for direct deliveries when delivery is confirmed through the agreed paperwork, liaising with Procurement over missing information.

· Keep delivery notes, goods received records and other supporting paperwork complete, organised and available for queries.

· Assist with stock counts and investigate stock or location discrepancies, escalating unresolved issues to the Assistant Warehouse Manager.

· Keep the goods in area tidy and safe, follow company handling procedures and support other warehouse and administrative duties as reasonably required.

Essential Skills and Qualities:

· Previous experience in a warehouse, goods in or stock handling role.

· Strong attention to detail and confidence checking product codes, counting goods and recording quantities accurately.

· Good IT and data entry skills, including Microsoft excel and word, with the ability to learn and use stock control systems.

· Good organisational skills and the ability to prioritise deliveries and urgent stock requirements.

· Clear communication skills and the ability to work effectively with Warehouse, Sales, Procurement and Transport colleagues.

· A reliable, practical approach, with the confidence to raise discrepancies and follow agreed procedures.

· An understanding of safe working practices in a warehouse environment.

Desired Skills and Qualities:

· Experience using Sage or another warehouse management or stock control system.

· Experience processing purchase order receipts, stock transfers and customer returns.

· Knowledge of construction and utilities products, including traffic management equipment, tools, PPE and corporate clothing.

· Willingness to obtain a forklift Licence.