Customer Services Advisor

The Vacancy

Are you looking to join a fast paced, flexible, challenging business who are obsessed with caring about their people and customers? Where your skills and knowledge will be developed within a team who are passionate about what they do and where diversity is celebrated?

Then this is the role for you!

We offer much more than just a fantastic and inclusive culture with apprenticeships, bonus, participation in our annual Spotlight Awards, Community Trust and our recognition portal – Applause, all of this with a supportive management team.

What we are looking for from you is:

• Enthusiastic and passionate in delivering excellent customer service.

• That you posses effective communication and strong listening skills.

• That you thrive on helping people .

• Adaptable to different situations and are a strong decision maker.

• That you are looking for real career progression

What we offer you!

We are a growing business that are focused on developing our team from within and the opportunities to progress within our company are vast. How you develop is up to you but we’ll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop in the role.

You will also have access to wellbeing programs, sick pay and fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurant, PMI, healthcare cash plans etc.

Further benefits include:

• Employer pension contribution of 6% (providing you, the Employee provides 2%).

• Good work life balance - flexibility to suit you.

• Competitive salary.

• Life Assurance at X4 of your base salary.

• Group Income Protection.

• Generous Annual Leave entitlement.

• Flexible benefits include, but not limited to, discounted gym memberships, restaurant discounts, PMI, healthcare cash plans etc.

• Group annual bonus scheme.

• Learning & Development opportunities including study support options and apprenticeships.

#LI-SR1 Customer Services Advisor

The Company

Within the newly formed Uris Group (formerly Direct Group) we have worked hard to create a company culture that enhances the Employee experience and above all make it a place where our people matter.

There are lots of possibilities to explore within Uris Group across many avenues of the insurance sector and now is an exciting time to become a part of our community.

We believe in growing our own talent for the future and creating opportunities is what we do.