i2i Recruitment Consultancy
Account Manager
Account Manager at i2i Recruitment Consultancy, based in Cheltenham, South West England, paying £28,000 - £32,000 per annum. This is a permanent role.
- Pay
- £28,000 - £32,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Cheltenham, South West England
- Closing date
- Sector
- Account Manager
42% below the typical rate for account manager
Reference 57431920
About the role
- Join a supportive and collaborative team where your contribution is valued
- Excellent opportunity for professional development and career progression
- Competitive salary package
- Performance-based bonus of £2,000–£3,000 after 6 months
- Pension and life insurance
- Employee wellbeing support, including counselling services
- 22 days’ holiday plus bank holidays, increasing to 25 days with service
- On-site parking
- Smart-casual dress code
- Regular company social events
- Previous experience in account management or customer relationship management
- Strong communication and organisational skills
- Ability to analyse reports and confidently interpret data
- Proficient in Microsoft Office and CRM systems
- Professional, proactive and solutions-focused approach
- Previous experience within debt collection, credit control or financial services
As an Account Manager, you will take ownership of a portfolio of client accounts, building strong and lasting relationships while ensuring clients receive a consistently high level of service.
You will be responsible for:
- Managing and developing a portfolio of client accounts
- Building and maintaining strong, long-term client relationships
- Acting as a key point of contact and trusted partner for your clients
- Providing regular performance updates, reports and account reviews
- Working closely with internal collections teams to ensure client expectations are consistently met
- Investigating and resolving client queries efficiently and professionally
- Monitoring account performance and identifying opportunities for improvement
- Using data and reporting to understand performance and support client conversations
- Supporting client retention and contributing to business development opportunities
- £2,000–£3,000 performance-based bonus after 6 months
- 22 days’ holiday plus bank holidays, increasing to 25 days with service
- On-site parking
- Smart-casual working environment
- Pension and life insurance
- Employee wellbeing and counselling support
- Company social events
- Opportunities to develop and progress within the business
Reference: 57431920 · Posted 2 days ago · Closes 18 Nov 2026 · Listed via i2i Recruitment Consultancy
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