ASB Officer

We are currently recruiting for an experienced Anti–Social Behaviour (ASB) Officer to support a busy social housing service. The successful candidate will manage a caseload of anti–social behaviour cases, investigate complaints, take appropriate enforcement action and work with residents and partner agencies to resolve complex tenancy–related issues. Manage a caseload of anti–social behaviour (ASB) cases, from initial investigation through to resolution. Investigate reports of nuisance, harassment, intimidation, hate crime and other tenancy–related ASB. Gather evidence, conduct interviews, prepare witness statements and maintain accurate case records. Take appropriate enforcement action, including warning letters, Acceptable Behaviour Contracts, injunctions and possession proceedings. Prepare legal case files and witness statements, working closely with legal teams and attending court where required. Work with the police, community safety teams, safeguarding services and other partner agencies to resolve complex cases. Support victims and vulnerable residents, completing risk assessments and implementing appropriate safeguarding measures. Monitor tenancy breaches and ensure cases are progressed in accordance with housing policies and relevant legislation. Key Requirements Previous experience working as an ASB Officer or in a similar housing enforcement role within a local authority or housing association. Experience independently managing complex ASB investigations and enforcement cases. Strong working knowledge of the Anti–social Behaviour, Crime and Policing Act 2014 and relevant housing legislation. Experience preparing legal documentation, witness statements and evidence for injunctions and possession proceedings. Knowledge of tenancy enforcement, safeguarding procedures and multi–agency case management. Experience using housing management systems and maintaining accurate case records. What You Need to Do Now If you are interested in this ASB Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for ASB Officers, Housing Officers, Tenancy Enforcement Officers and Housing Managers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third–party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.