Handy Person

Job Description

The role involves carrying out both planned preventative maintenance (PPM) and reactive maintenance activities, ensuring all works are completed within agreed timeframes and in accordance with company and client expectations.

The successful candidate will also support contractor management activities and maintain compliance with health and safety requirements.

Key Responsibilities

• Carry out fabric-related PPM and reactive maintenance works issued through the helpdesk.
• Complete plumbing, carpentry, and general fabric repairs, maintenance, and installation tasks.
• Undertake exterior building and ground works maintenance duties.
• Respond to maintenance callouts as part of the callout rota.
• Monitor contractors and their workmanship to ensure required standards are achieved.
• Issue and manage Permits to Work where required.
• Ensure equipment within the scope of responsibility operates to specified performance criteria.
• Maintain equipment and surrounding areas in line with agreed company standards.
• Deliver a professional service that promotes customer satisfaction and reflects positively on the company.

Professional and Personal Competencies/Qualifications

• Proven experience carrying out plumbing, carpentry, and fabric-related building services maintenance, including fault finding, maintenance, and installation.
• Time-served multi-trades operative with carpentry and joinery experience.
• Previous experience delivering both reactive and planned preventative maintenance (PPM).
• Experience working within Facilities Management (FM) or building services environments in commercial properties.
• Strong understanding of health and safety procedures, including risk assessments and method statements.
• Ability to deliver high-quality maintenance services while meeting deadlines and customer expectations.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

#Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.