Lettings Officer

Interim Lettings Officer Location: Hertfordshire Rate: GBP24-GBP28 per hour Umbrella Contract: Until the end of March 2027 An opportunity has arisen for an experienced Lettings Officer to join a social housing provider in Hertfordshire on an interim basis. The role will support the end-to-end voids and lettings process, ensuring properties are let efficiently, compliantly and within agreed turnaround targets. Key Responsibilities: Coordinate voids and lettings activity, from tenancy terminations and pre-void contact through to sign-up and handover. Process nominations and applications, making fair allocation decisions in line with policies and local authority agreements. Advertise properties, manage shortlists and coordinate viewings and tenancy sign-ups. Liaise with local authorities, internal teams and applicants to ensure a smooth lettings process. Complete pre-tenancy assessments, considering affordability, support needs and tenancy suitability. Monitor void turnaround times, maintain accurate records and produce performance reports. Chair voids meetings and work collaboratively with relevant teams to minimise delays and rental income loss. Requirements: Driving License and access to own vehicle Previous experience in lettings, allocations or voids within social housing. Knowledge of housing allocations, tenancy requirements and relevant legislation. Experience working with local authority nominations and Choice Based Lettings systems. Strong organisational, communication and customer service skills.