Depot Driver Team Leader
KL Talent Solutions Ltd · Crawley, South East
Depot Driver Team Leader at KL Talent Solutions Ltd, based in Crawley, South East. This is a permanent role.
- Salary
- Competitive
- Location
- Crawley, South East
- Contract
- Permanent
- Posted
- 3 weeks ago
- Closes
- 31 Dec 9999
- Sector
- Transport Planner
Reference 133
About the role
KL Talent Solutions' client is looking for a Depot Driver Team Leader to lead a team of drivers, ensuring timely and safe transportation of goods while maintaining high standards of customer service. This role requires excellent leadership skills, a strong understanding of transportation regulations, and a commitment to safety.
Key Responsibilities:
Team Leadership:
- Supervising and motivating a team of drivers to ensure they meet performance targets and objectives.
- Inducting, training, and conducting 1-2-1 meetings to ensure process compliance and support for the site.
- Providing training and guidance to drivers to enhance their skills and performance.
- Scheduling shifts and routes to optimise efficiency and meet customer demands.
- Providing Optimoroute and telematics support for the depot, ensuring all drivers represent the business professionally.
- Collaborating with driver agencies to ensure full coverage for daily runs, including timesheet checks and verification.
- Coordinating with the Transport Planner to ensure timely pickups and deliveries.
- Monitoring driver performance and vehicle maintenance to ensure compliance with company policies and regulations.
- Addressing any issues raised by drivers and providing timely resolutions.
- Ensuring products are packed safely and securely to prevent damage during transit.
- Managing returns and collections at the depot using bespoke computer systems.
- Leading depot operations with a strong focus on health and safety for all colleagues.
- Enforcing safety protocols and ensuring drivers adhere to all traffic laws and regulations.
- Conducting regular inspections of vehicles to ensure they meet safety standards.
- Supporting site compliance by completing vehicle and safety checks.
- Investigating and reporting any accidents or incidents involving company vehicles.
- Ensuring all deliveries are completed with exceptional OTIF control through accurate loading, unloading, and collection of all orders.
- Overseeing stock verification and depot metrics to maintain accuracy and compliance.
- Ensuring all drivers operate vehicles in line with statutory and legislative regulations, including licence checks.
- Maintaining depot and vehicle cleanliness to uphold business standards.
- Conducting daily vehicle checks and enforcing a strict no-smoking policy in company vehicles.
- Safely handling, moving, loading, unloading, and managing all products and equipment.
- Using systems, reports, and driving applications to ensure compliance with required driving standards.
- Ensuring appropriate use of depot equipment, including vehicles, phones, computers, and warehouse management systems.
- Meeting business and individual key performance indicators.
- Providing KPI support through data entry on agreed system sheets.
- Contributing to departmental service level achievements and targets.
- Managing depot costs, including consumables, fuel consumption, and overall cost control.
- Identifying and resolving potential risks, problems, or product defects as they arise.
- Demonstrating exceptional driving standards and compliance at all times.
- Maintaining a high level of customer satisfaction by addressing inquiries and concerns professionally.
- Identifying opportunities for service improvements and implementing appropriate measures.
- Ensuring the team is always professional, courteous, and supportive toward customers.
- Actively participating in continuous process improvement initiatives to enhance service levels, improve OTIF delivery, and reduce depot costs.
- Proven experience as an MHE operator.
- Experience in a similar role, preferably in the transport or logistics industry.
- Strong knowledge of transport regulations and safety standards.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written.
- Strong computer skills and familiarity with transportation management systems.
- Valid driver’s license with a clean driving record.
Reference: 133 · Posted 3 weeks ago · Closes 31 Dec 9999 · Listed via KL Talent Solutions Ltd
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