Family Support Worker

Welcare is recruiting a qualified and experienced Family Support Worker to provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes.

The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.

The Family Centre is part of a local integrated system with a wide range of partners that builds family resilience in Surrey and seeks to improve life chances for the most vulnerable children. The work is challenging but helping a family achieve change is a huge reward.

Key responsibilities include:

• Manage a case load of 12–15 families working in partnership with agencies to provide integrated and planned interventions, giving advice, information, and practical and emotional support to families.
• Undertake direct work with children and their families who are assessed as requiring help and support, both at the centre, in the community and in the home environment for emerging need and targeted services, offering timely support and interventions to address identified needs.
• Provide support for the family, using a variety of interventions including the Team Around the Family (TAF) model, motivational interviewing, solution focused approaches and accredited parenting strategies.
• Deliver 1:1 evidence-based parenting programmes of support to achieve best outcomes for families and priority groups and record observations on electronic systems to the agreed standard and within agreed timescales.
• Plan, deliver and evaluate targeted services within the Family Centre and community venues.
• Deal effectively with challenging situations and the ability to be proactive to motivate and create change with complex family situations.
• Maintain timely and accurate case notes using the EHM case management system.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.

Interview dates: 25 and 26 November 2026

The successful candidate will have empathy with Welcare’s Christian values base.

An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.