Payroll Administrator

Are you an experienced payroll professional who enjoys working closely with clients and taking ownership of your work? We're looking for a Payroll Administrator to join a friendly and collaborative payroll team, delivering accurate, reliable and responsive payroll services to a diverse portfolio of businesses. This is a client-facing role where you'll have the opportunity to build strong relationships, manage your own portfolio and play an important part in ensuring payrolls are processed accurately and on time. The Role As a Payroll Administrator, you'll take responsibility for a portfolio of clients, working closely with them to deliver a high-quality payroll service while supporting the wider team. What you'll be doing Processing a variety of client payrolls as part of a collaborative payroll teamActing as the primary point of contact for an allocated portfolio of clientsManaging client payrolls from start to finish, ensuring accuracy and complianceSupporting the onboarding of new clients and payrolls, ensuring data is complete and accurateIdentifying opportunities to improve processes, increase efficiency and enhance the client experienceBuilding and maintaining strong, professional client relationshipsResponding to payroll queries accurately, professionally and within agreed timescalesKeeping up to date with changes in payroll legislation and ensuring these are correctly appliedLiaising with HMRC regarding employer payments and payroll-related mattersEnsuring payroll deadlines are consistently metWorking collaboratively with colleagues and providing support where requiredAbout You You'll be an organised and detail-focused payroll professional who takes pride in delivering an accurate and dependable service. You'll ideally have: Strong knowledge and practical experience of UK payroll legislationExperience managing a portfolio of clients or multiple payrollsA proven track record of delivering excellent client serviceStrong attention to detail and a methodical approach to your workConfident written and verbal communication skillsThe ability to build positive working relationships with a wide range of clientsThe ability to work independently while contributing effectively to a wider teamExcellent organisation and time-management skills, with the ability to work to strict deadlinesGood numerical and analytical skillsGood IT skills, including Microsoft Excel, Word and OutlookA professional, courteous and solutions-focused approachWhat's on Offer? You'll join an organisation that values its people and provides a supportive environment in which to develop your career. Alongside a competitive salary, you'll have access to a comprehensive benefits package designed to support your financial, physical and mental wellbeing. Financial wellbeing Employer-supported pension schemeGroup life assuranceIncome protectionHealth cash plan, including support for eligible dependantsMental wellbeing Confidential counselling and emotional supportVirtual GP and second-opinion servicesAccess to trained Mental Health First AidersA range of resources to support your overall wellbeingPhysical wellbeing Cycle to work schemeAccess to discounted gym, pool and fitness membershipsDigital health and wellbeing resourcesSupport and resources around menopause and women's healthAdditional benefits Family-friendly benefits and enhanced family leaveThe opportunity to purchase additional annual leavePaid volunteering day each yearElectric vehicle lease scheme, subject to eligibilityRecognition of key career and family milestonesRegular expert-led wellbeing webinarsAccess to charitable support for colleagues experiencing financial hardshipWhy Join? This is an excellent opportunity to join an established and forward-thinking professional services organisation where people are encouraged to develop, collaborate and make a genuine contribution. You'll work alongside experienced payroll professionals, supporting a varied client base and gaining exposure to a broad range of payroll requirements. The organisation offers a flexible approach to hybrid working, alongside a strong focus on learning, development, wellbeing and creating an inclusive working environment where people can be themselves. If you're an experienced payroll professional looking for a role where client relationships, technical expertise and quality service are equally important, we'd love to hear from you. Apply today to find out more.