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IT Manager - Oracle Symphony
Focus: POS / Inventory Management / Hospitality
Salary: £60,000 - £70,000
Location: London - Hybrid
This is an exciting opportunity to join a high-growth hospitality brand expanding rapidly across the UK. Technology sits at the heart of this business, not just in the back office, but across the entire operation. You'll be joining a well-invested IT function with real autonomy and influence, at a time of significant growth.
As IT Manager, you'll report directly to the IT Director and lead a team of 3 IT Engineers. You'll take ownership of the organisation's Oracle estate, with a strong focus on Oracle Symphony (POS), acting as the key technical escalation point across both existing and newly launched sites.
This is a fantastic opportunity to shape IT operations, bring structure to a fast-moving environment, and play a key role in supporting the business as it continues to scale.
Key Responsibilities

Lead, manage, and develop a team of 3 IT Support Engineers
Own and optimise Oracle Symphony across a growing, multi-site estate
Act as the senior escalation point for technical issues across all locations
Identify recurring issues and implement long-term solutions
Introduce and improve IT processes, structure, and repeatability
Support a high-growth environment with new sites opening
Enable the IT Director to focus on more strategic initiatives

Experience Required

Proven experience with Oracle Symphony (essential)
Strong understanding of inventory management systems
Experience working within a Microsoft technology environment
Proven ability to handle senior-level IT support and escalations
Background in hospitality, retail, or similar multi-site environments (e.g. restaurants, QSR, retail stores)

What We're Looking For

Comfortable working with a high level of autonomy and ownership
Proactive, but also able to respond effectively in a reactive environment
A strong communicator who can engage across all levels of the business
Energetic, hands-on, and motivated to make an impact

If this sounds like the right opportunity for you, please apply with your CV and we'll be in touch with more details.