ACS AUTOMOTIVE RECRUITMENT CONSULTANCY LIMITED
Senior Service Advisor
Senior Service Advisor at ACS AUTOMOTIVE RECRUITMENT CONSULTANCY LIMITED, based in Croydon, London, paying £35,000 - £36,000 per annum. This is a permanent role.
- Pay
- £35,000 - £36,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Croydon, London
- Closing date
- Sector
- Retail & Customer Service
8% below the typical rate for retail & customer service
Reference https://www.acsautomotive.co.uk/job/senior-service-advisor-5148.aspx
About the role
Senior Service Advisor
Basic £35k - £36k DOE, OTE £40k+ uncapped
Croydon
Permanent/Full Time
Monday to Friday (8am - 6pm) - No Weekends
Our client, a Motor Trade main dealer group in the Croydon area, is on the lookout for a Senior Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in the motor trade working as a Senior Service Advisor or an experienced Service Advisor looking for a step-up.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Reference: https://www.acsautomotive.co.uk/job/senior-service-advisor-5148.aspx · Posted 4 days ago · Closes 10 Nov 2026 · Listed via ACS AUTOMOTIVE RECRUITMENT CONSULTANCY LIMITED
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