Housing Interventions Worker - Gwent Based

Want to make a real difference in preventing homelessness and helping people build a more stable future?

Join us as a Housing Interventions Worker, working full-time (35 hours per week) across Gwent. You’ll be based at Torfaen Probation Office in Pontypool, with travel to Caerphilly Probation Office, HMP Usk and HMP Prescoed, supporting men on probation and those preparing for release from custody to access safe, suitable accommodation.

What you’ll be doing

• Delivering 1:1 housing advice and interventions to prevent homelessness and improve housing opportunities.
• Completing housing needs assessments and developing tailored action plans.
• Sourcing suitable private rented accommodation, including shared houses, studios and one-bedroom properties.
• Building relationships with landlords, letting agents, local authorities and housing providers.
• Supporting clients with tenancy agreements, rent negotiations and referrals to specialist services.
• Working with prison, probation and Camau colleagues to achieve positive outcomes and reduce reoffending.
• Ensuring accommodation meets relevant safety standards and legal requirements.

What we’re looking for

• Good knowledge of housing and welfare benefits systems.
• Experience providing housing, rehousing or welfare benefits advice.
• Experience assessing adults with housing and wider support needs, including substance misuse.
• Experience developing support plans to help people secure and maintain tenancies.
• An understanding of homelessness, abstinence-based recovery and the challenges faced by people experiencing multiple disadvantages, including mental ill health, unemployment and substance use.
• Strong communication and relationship-building skills, with a passion for helping people achieve lasting change.

If you’re passionate about tackling homelessness and helping people move towards a brighter future, we’d love to hear from you!

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

Please see attached Job Description for full details