Communications Officer

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Job Reference HCC/1724/1757

Apply for this job Number of Positions: 2 Contract Type: Permanent Salary: £35,570 progressing to £38,510 per annum Working Hours: 37.0 Location: Stevenage Campus Closing Date: 09/11/2026 Job Category: Media, Marketing & Communications Region / Division: Stevenage

Job Introduction

Job Title: Communications Officer
Starting Salary: £35,570 - £38,510 per annum (pro rata for part time)
Hours: 37
Location: Stevenage, Hybrid - countywide travel
Contract Type: Permanent
Directorate: Resources

About the team

The Corporate Communications team helps Hertfordshire County Council communicate clearly, consistently and effectively with colleagues, residents, partners and stakeholders. We support services across the organisation to engage audiences, manage reputation and tell the stories that showcase the difference we make to communities across Hertfordshire.

You'll join a collaborative and supportive team of communications professionals, working alongside colleagues across media, campaigns, digital and internal communications. Together, we deliver strategic communications that inform, engage and inspire.

About the role

This is an exciting opportunity for someone who can thrive in a fast-paced environment, build strong relationships with colleagues, journalists, people who use our services and other stakeholders, and help us communicate the council's priorities with clarity, confidence and impact.

Working as part of a busy communications team, you will develop compelling stories, manage media enquiries, deal with incidents and crises, create content for our social media channels, as well as supporting the delivery of high-profile campaigns that make a difference to residents' lives. 

About you 

Essential: 

• Experience of creating engaging, accessible content tailored to different audiences and communication channels.
• Experience of identifying and developing stories and case studies 
• Strong written and verbal communication skills, with the ability to write clearly in plain English and adapt messages for different audiences.
• Experience of building and maintaining effective relationships.
• Ability to manage multiple projects, monitor progress and deliver communications activity to agreed deadlines.

 Desirable:  

• Demonstrable experience of developing and delivering communications activity across a range of channels, including digital, print and media.
• Proven ability to gather, analyse and interpret information, audience insight and performance data to inform communications plans and campaigns.
• Awareness of the media landscape, news agenda and the role of communications in supporting organisational priorities.
• Experience of evaluating communications activity and using insights to improve future performance.
• Experience of working in local government, the public sector or a large, complex organisation.
• Knowledge of media relations and responding to media enquiries. 

Qualifications:

• Relevant qualification in communications, public relations, marketing, journalism or a related discipline, or equivalent relevant experience.

Other Requirements:

• Ability to travel across Hertfordshire to attend events, gather content and build relationships with stakeholders and communities as required.
• You will be required to be part of an on-call out of hours rota. You will be on-call roughly once a quarter and will be paid. Full training will be provided. 

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 9. Please locate the job profile here: