Carpenter

Job Title: Carpenter - Voids and Repairs

Location: South Manchester

Contract Type: Temporary

Hourly rate: £25 - £35 per hour

1. Job Purpose

To undertake high-quality carpentry and joinery works across the housing association's properties, with a primary focus on void properties, responsive repairs and planned maintenance.

The postholder will be responsible for carrying out repairs, replacements, installations and adjustments to doors, windows, frames, flooring, kitchen units, skirting boards, architraves, ironmongery and other timber or associated building components. The role will help ensure properties are maintained in a safe, secure and satisfactory condition and returned to a lettable standard within agreed timescales.

The successful candidate will be expected to work efficiently, deliver high standards of workmanship, comply with health and safety requirements and provide a professional, customer-focused service when working in residents' homes.

2. Key Responsibilities

A. Voids and Property Refurbishment

• Carry out carpentry and joinery works to void properties in accordance with the housing association's lettable standards and specifications.
• Repair, adjust and replace internal and external doors, door frames, linings, architraves and associated ironmongery.
• Install, repair and replace kitchen units, worktops, cupboards, shelving and other fitted furniture.
• Repair and replace skirting boards, window boards, architraves, timber mouldings and other internal joinery.
• Undertake repairs and replacements to timber flooring, floorboards, access panels and other timber components, where required.
• Repair, adjust and replace locks, hinges, handles, latches, door closers and other associated fittings within the scope of the role.
• Carry out minor repairs to windows, frames and associated components, ensuring appropriate operation, security and weather resistance.
• Install and replace loft hatches, access panels, timber battens and other carpentry components as specified.
• Make good following the removal or installation of fixtures, fittings, kitchen units, bathroom components and other building elements.
• Identify and report defects that may affect the safety, security or condition of the property, including significant timber decay, structural concerns and water damage.
• Work collaboratively with other trades to ensure void refurbishment works are completed efficiently and properties are ready for inspection and reoccupation.

B. Responsive Repairs and Maintenance

• Attend allocated carpentry and joinery repairs in occupied properties, communal areas and other housing association premises.
• Diagnose and repair defective doors, windows, locks, hinges, handles and other carpentry components.
• Adjust sticking doors, repair damaged frames and replace defective fittings to restore safe and effective operation.
• Repair or replace damaged floorboards, skirting boards, architraves, cupboard doors, shelving and other timber components.
• Carry out repairs to kitchen units, cupboard hinges, drawer runners, worktops and associated fittings.
• Undertake minor joinery repairs following leaks, plumbing works, electrical installations and other maintenance activities.
• Repair or replace damaged timber components where appropriate and in accordance with the job specification.
• Respond to urgent repair requests as directed by the supervisor, particularly where defects affect property security, safe access or the safe use of facilities.
• Identify work that falls outside the scope of the allocated repair and report the need for additional or specialist works.
• Ensure repairs are completed right first time wherever possible, reducing repeat visits and unnecessary costs.

C. Doors, Windows and Property Security

• Repair, adjust and replace doors, frames, hinges, locks and associated hardware.
• Ensure doors operate correctly, close securely and meet the relevant specification.
• Carry out repairs to damaged door furniture and associated fittings.
• Undertake carpentry repairs to window frames, sashes, handles and other components within the postholder's competence.
• Identify defects that may compromise property security, weatherproofing or safe operation and report them promptly.
• Ensure any work affecting fire doors, fire-resisting doorsets, self-closing devices or other fire safety components is undertaken in accordance with the relevant specification and by appropriately competent operatives.
• Do not alter or remove fire safety components in a way that compromises their performance.
• Report defects requiring specialist assessment or replacement through the appropriate supervisory process.

D. Quality and Technical Standards

• Complete all works to a high standard in accordance with the housing association's specifications, relevant building standards and manufacturer instructions.
• Select and use suitable materials, fixings, fittings and tools for the work being undertaken.
• Take accurate measurements and ensure components are fitted correctly and securely.
• Ensure doors, windows, cupboards and other fitted components operate as intended.
• Maintain appropriate standards of alignment, finish, durability and functionality.
• Inspect completed work to ensure it meets the required quality standards before signing off the job.
• Rectify workmanship defects identified during inspections or reported through the repairs process.
• Identify and report damp, timber decay, wood-boring insect damage, structural movement and other defects that may require further investigation.
• Ensure work is completed in accordance with applicable safety requirements, including those relating to fire doors and other safety-critical components.

E. Resident and Customer Service

• Provide a professional, courteous and respectful service when working in residents' homes.
• Explain the work to be undertaken and communicate any delays, access requirements or additional repairs where appropriate.
• Respect residents' privacy, belongings and individual circumstances.
• Protect floors, furniture, fixtures and fittings from damage during the work.
• Keep work areas clean, tidy and safe throughout the job.
• Minimise disruption to residents and ensure all tools, materials and waste are removed or safely stored on completion.
• Report resident concerns, complaints, access issues and safeguarding concerns through the appropriate channels.
• Maintain confidentiality and comply with the housing association's customer care policies.
• Contribute to a positive resident experience and the delivery of a reliable, customer-focused repairs service.

F. Health, Safety and Compliance

• Comply with all relevant health and safety legislation, organisational policies, risk assessments and method statements.
• Use personal protective equipment (PPE) correctly and follow safe systems of work.
• Operate hand tools, power tools and other equipment safely and in accordance with training and manufacturer guidance.
• Follow safe working practices when lifting, handling and transporting materials and fitted components.
• Comply with requirements for working at height, using access equipment and maintaining safe working areas.
• Follow relevant procedures for asbestos awareness and stop work if suspected asbestos-containing materials are identified or disturbed.
• Use appropriate dust control measures when cutting, drilling, san