Technical Product Specialist

More about the role

As our Product Expert, you will be our go-to champion for product quality, technical insight, and category knowledge. Working closely within our Technical & Product team, you will help guide seasonal product transitions, support quality intake standards, and provide engaging, hands-on learning for our operations and intake colleagues. In this role, you will build warm, collaborative connections across key supply chain partners - including procurement, At Source teams, and site teams - to ensure we consistently offer exceptional produce.

We have the following two positions available:

• Technical Product Specialist - Blueberries & Grapes
• Technical Product Specialist - Salads & Exotics

Key responsibilities will include:

• Champion food safety, quality, and product integrity across our blueberry and grape ranges.
• Provide supportive seasonal guidance, training, and skill-building for technical intake and packhouse teams.
• Oversee product freshness checks, shelf-life studies, quality reviews, and technical intake validations.
• Partner collaboratively with Procurement, At Source teams, Technical Managers, and Site Operations to explore category trends and nurture strong supplier relationships.
• Help ensure our product specifications and site guidelines align smoothly with safety standards, BRC expectations, and internal best practices.
• Use product insights and data to continuous improve quality, streamline intake processes, and solve technical challenges constructively.

More about our perks

• Generous holiday entitlement
• Discretionary bonus scheme
• 15% discount in our supermarkets and convenience stores from the day you join us
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities - read more about our Leadership School here
• Subsidised staff canteen
• Free parking
• Competitive pension and life assurance
• Healthcare / Wellbeing benefits including Aviva Digital GP
• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
• Optional payroll charity donations
• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

More about you

As well as the ability to work at pace, you will also need to have:

• Relevant experience or a degree in science, food technology, chemistry, microbiology, engineering, manufacturing or business
• Knowledge of safety, legality, compliance and quality across supply chain and produce range
• Previous experience/knowledge of high risk coupled with thermal processing knowledge/experience
• Strong analytical and decision making skills
• Excellent communication skills and solution focussed problem solver
• A proven track record of people management and delivering strong results through a team in a people management role
• Excellent communication skills
• A can do attitude and a strong work ethic