Customer Assistant

Customer Assistant — Harwich (Parkeston Road)

Your Supportive Bridge to an Exciting Retail Career

Location: Parkeston Road, CO12 4NX Harwich

Contract Type: Full Time (20-25 hour contract) | Entry Level

Reference Number: 750810

Compensation: £13.45 - £14.45 per hour (+ £2.00/hr for bank holidays and £3.50/hr for night shifts)

Shifts: Various shifts between 5:00 AM – 11:00 PM

Perks: 30–35 days holiday (pro rata), 10% in-store discount, pension scheme, enhanced family leave, and long-service awards.

About Us: Your Supportive Bridge Staffing Agency

At [Agency Name], we believe finding your next job should feel empowering, not stressful. As a supportive bridge staffing agency, we walk beside you every step of the way—smoothing out the application process, championing your unique skills, and connecting you with fantastic opportunities at industry-leading companies.

We are proud to partner with a top-tier retail leader to find an energetic, collaborative, and customer-focused Customer Assistant in Harwich. If you are looking for a full-time role where no two days are the same and your hard work is truly valued, we are here to help you secure it.

The Role

As a Customer Assistant at Lidl, you’ll keep moving, keep business booming, and never be bored. From restocking shelves and baking fresh goods to jumping on tills and maintaining the non-food middle aisles, you'll work closely with a supportive team to ensure every customer receives top-tier service across flexible hours. This is a wonderful entry-level opportunity with clear paths for progression—you could even train to become a Freshness, Non-Food, or Bakery Specialist!

What You’ll Do:

• Customer Care: Act as a Lidl expert, helping our customers with their questions, queries, and requests with a friendly smile.

• Store Operations: Efficiently work deliveries as they arrive in store and keep the shop floor clean, tidy, and organized.

• Bakery & Merchandising: Proactively keep the bakery stocked with freshly baked goods and expertly merchandise the non-food middle aisles.

• Teamwork: Pitch in with your retail colleagues to ensure smooth-running shifts.

What You’ll Need

• Experience: Previous experience working in a fast-paced environment.

• Customer Focus: Excellent customer service skills with a friendly, approachable manner.

• Flexibility & Readiness: Flexibility to work various shifts between 5:00 AM and 11:00 PM, with a positive approach to changing priorities.

• Drive & Passion: A strong work ethic and the passion to make your store a success.

What’s in It for You

• Competitive Pay: £13.45 - £14.45 per hour, plus enhanced rates for bank holidays (£2.00/hr) and night shifts (£3.50/hr).

• Time Off: 30–35 days holiday (pro rata).

• Perks & Discounts: 10% in-store discount and a solid pension scheme.

• Support & Growth: Enhanced family leave, long-service awards, and structured training to help you advance your retail career.