Senior Care Officer – Extra Care Scheme

Care Officer | Washington, Tyne and Wear |37.5 per week |Alternate Weekends | 3 month contract

Are you ready to take the next step in your care career? NursLink is looking for a Senior Care Officer to lead a motivated team delivering high-quality, person-centred care within an Extra Care Scheme. In this role, you’ll have the opportunity to shape the team, influence service delivery, and make a real difference to both colleagues and customers.

This office-based leadership role combines team management, rostering, service compliance, and direct customer support to ensure care is delivered safely, effectively, and in line with CQC standards and Riverside policies.

What We Offer

• Weekly pay of £13.62/hr direct from NursLink

• Full induction and site-specific health & safety briefing

• On-site parking and excellent transport links

• Opportunities for professional development and continuous training

• Support from a trusted healthcare recruitment agency

Key Responsibilities

Team Leadership & Support

• Create a positive, open, and supportive environment for colleagues

• Conduct regular supervisions and observe Care Assistants in practice

• Coach, mentor, and upskill team members to maintain high standards

• Lead team meetings to share updates, feedback, and best practice

• Recognise and celebrate achievements, providing constructive feedback

• Build strong partnerships across Riverside and contribute to wider initiatives

Service Oversight

• Support managers in delivering services in line with CQC and contractual requirements

• Act as a point of contact for staff and customers

• Ensure safe administration and management of medication

• Monitor health & safety compliance and report any risks

• Oversee rostering to ensure all shifts are covered

• Support achievement of KPIs and performance targets

• Make referrals to Social Services or Occupational Therapists when needed

Customer Support

• Supervise the team in delivering person-centred care

• Provide direct care when required

• Assess care and support needs in consultation with relevant agencies

• Review care plans every six months and track monthly KPIs

• Maintain regular contact with customers, responding to emergencies and evaluating welfare needs

• Incorporate customer feedback into service design and delivery

Requirements

• Minimum 2 years’ experience in a care role (essential)

• Health and Social Care qualification (desirable)

• Strong leadership, organisational, and communication skills

• Flexible approach to work, including alternate weekends and out-of-hours

Apply Now

If you are an experienced care professional ready to lead a dedicated team and make a real impact, apply today with your CV.