Floor Team Member - The Philharmonic

As a Glass Collector at The Philharmonic, you play a crucial part in delivering outstanding customer experiences in one of Cardiff’s most iconic venues. You’ll keep the heart of our bar running smoothly during busy evenings, major sporting events, and live gigs. This is an ideal entry-level opportunity for anyone looking to kick-start a rewarding career in hospitality, with real job progression available.

Main Responsibilities – Glass Collection, Bar Support & Customer Service

• Collect empty glasses, bottles, and tableware from our trading areas to maintain cleanliness and safety at all times.

• Ensure all glassware is returned to the bar or kitchen ready for cleaning and restock shelves with fresh, clean glasses.

• Support the bar team by restocking products, ice, and other essentials when necessary.

• Deliver food orders from the kitchen to customers’ tables as required, ensuring high standards of service.

• Engage positively with guests, answering questions and helping to create a friendly, welcoming atmosphere.

• Work flexibly as a bar back during peak service as part of our team, always maintaining top hygiene standards.

Key Skills & Experience – What Makes a Brilliant Glass Collector?

• No previous experience required – full training will be provided.

• High levels of energy, initiative, and a positive attitude.

• Excellent communication and teamwork skills in a busy, social environment.

• Reliable, punctual, and able to work evenings, weekends, and during major events (including the festive period).

• A commitment to maintaining cleanliness, safety, and the highest standards of hospitality.

Pay, Hours & Benefits – Hospitality Jobs at The Philharmonic

• Starting pay: £10.85, and £12.71 per hour for 21 and over, with opportunities to progress within Croeso Pubs.

• Part-time hours primarily at weekends, with shifts during evenings, public holidays, and events.

• Full staff training programme – learn on the job and advance your hospitality skills.

• Staff discounts across all Croeso Pubs venues in Cardiff.

• Real progression opportunities into bar, floor, or management roles.

• Work at the heart of Cardiff’s most exciting nightlife venue.

Why Work at The Philharmonic? Cardiff Hospitality Careers That Stand Out

• Friendly, inclusive team environment with a fun, fast-paced atmosphere.

• Experience iconic live gigs, major sporting events, and unforgettable nights out – while you work!

• Be part of a company that believes in employee development and internal progression.

How to Apply – Start Your Glass Collector Career in Cardiff

Ready to join The Philharmonic and make a difference in Cardiff’s hospitality scene? If you have the drive, enthusiasm, and customer service mindset we’re looking for, simply fill in our short application form today. We look forward to welcoming you to the team!