Coordinator

Quoted Works Coordinator – Service Department

We are a fast-growing company looking for an organised, proactive, and customer-focused individual to join our Service Department as a Quoted Works Coordinator. This is a fantastic opportunity to become part of a supportive team in a busy and rewarding environment.

Key Responsibilities

• Manage and secure repair works using the Cash 4 Windows (C4W) system
• Liaise with customers from order receipt through to project completion
• Handle incoming telephone enquiries professionally and efficiently
• Work closely with colleagues and other departments to coordinate jobs
• Record and monitor job progress accurately
• Order parts and materials using Sage 50
• Communicate with suppliers to coordinate plant, parts, and deliveries
• Resolve customer and supplier queries, close completed jobs, and process invoicing

Skills & Experience

• Previous industry experience or a similar administrative/coordinator role is highly desirable
• Strong organisational and multitasking abilities
• Ability to work under pressure and prioritise workload effectively
• Excellent communication and customer service skills
• Experience using C4W and Sage 50 would be beneficial, although training will be provided
• Proficient in Microsoft Word and Excel

What We Offer

• Competitive salary dependent on experience, plus incentive bonus
• Additional birthday holiday alongside annual leave entitlement
• Company pension scheme
• Company benefits package including death in service cover
• Excellent working conditions within a friendly and supportive team environment

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