Business Process & Master Data Manager

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Job Reference charliebighams/TP/2999/549

Apply for this job Number of Positions: 1 Contract Type: Permanent Salary: Competitive Salary + Bonus + Benefits Working Hours: 40 Location: Park Royal, London NW10 Closing Date: 21/10/2026 Job Category: IT Region / Division: Park Royal; London

Job Introduction

To improve the quality, ownership and use of master data across the business, so that teams can work more efficiently, make better decisions and rely on consistent information.

The role combines hands-on responsibility for Food master data and costing assurance with wider leadership of master data governance, process improvement and business change. It will help ensure that data is accurate from the outset, responsibilities are clear and agreed ways of working are embedded across the business.

The role will focus on three areas: 

• Food master data and costing assurance – approximately 40%  

• Master data strategy, governance and improvement – approximately 40%  

• Support for projects and business change – approximately 20%  

Working with functional leaders, data owners and specialist teams, the role will provide the structure, challenge and support needed to improve data quality, strengthen controls and deliver sustainable change.

Main Responsibilities

Food master data and costing:

• Food master data – Manage and validate Food master data, ensuring it is accurate from the outset and flows correctly into costing, reporting and operational processes. 

• Costing assurance – Maintain appropriate costing controls, validate agreed costings and investigate discrepancies, working with NFD, Finance and operational teams to resolve root causes. Be a lead in standard costing and identifying discrepancies from P74 & Syspro. Fully understand labour model and be able to explain challenges with costings.  

• Food process control – Embed clear data, costing and approval controls into Food and Innovation processes, reducing manual error and supporting audit, food safety and BRC requirements. Support in site change management to ensure master data is accurately maintained.

• Innovation process expertise – Act as the business subject matter expert for data and master data within the Innovation process.   

• Operational improvement – Identify and address data or process weaknesses that create costing errors, delays, duplicated effort or unreliable reporting. These include P74 improvements and how it links into Syspro/planning.

The role provides costing assurance, process ownership and exception resolution. It is not responsible for routine day-to-day costing administration, day-to-day Food project management or product development activity.

 

Master data strategy, governance and improvement:

• Operating model and governance – Own and improve the standards, ownership model, controls and governance approach for agreed master data areas.  
• Ownership and accountability – Establish clear roles and responsibilities with functional leaders and data owners, ensuring agreed standards and processes are understood and followed.  
• Data quality and assurance – Define and monitor measures for accuracy, completeness and quality, coordinate exception resolution and escalate recurring issues.   
• Strategy and improvement roadmap – Maintain a prioritised roadmap of master data improvements based on business value, risk and operational impact.  
• Process integration and reporting – Ensure master data requirements are built into relevant processes and SOPs, and that key reporting attributes and definitions are controlled at source.  
• Automation and adoption – Work with business and technical specialists to simplify and automate processes, while providing guidance, training and follow-up to support adoption.  

Support for projects and business change:

• Change Council participation – Act as a Change Council Lead for Master Data, helping to shape and prioritise the business change agenda.
• Project support and business alignment – Support projects and change initiatives that create, change or depend upon master