Customer Service Executive

Our client, a leading financial services company based in Ipswich, are recruiting for a Customer Service Executive to join their team. Our client provides fantastic promotional opportunities and benefits which include additional qualifications, and a great supporting work culture and environment.

Skills & Experience Required:

• Strong administration or customer service experience
• A genuine desire to build a career within the financial services industry
• A minimum of 5 GCSE passes at grades A-C (or equivalent) to include English and Maths
• Strong interpersonal skills communication skills, with the ability to build up effective relationships at all levels

Key Duties & Responsibilities:

• Administrative duties, including drafting emails and documents.
• Managing financial caseloads
• Managing relationships with internal and external customers and clients
• Utilising training and knowledge to identify and propose solutions.
• Working to targets and deadlines.
• Adhering to and promoting business and industry regulations

Benefits:

• Competitive Salary
• Generous Pension Scheme
• Fantastic promotional opportunities