Credit Controller

The Role

Reporting to the Finance Director, the Credit Controller will play a vital role in managing the company's sales ledger and ensuring outstanding debts are collected efficiently and professionally. Working within a fast-paced environment, you will be responsible for maintaining strong customer relationships whilst reducing aged debt and protecting cash flow across a multi-million-pound turnover business.
This is an excellent opportunity for an ambitious Credit Controller who enjoys building relationships, solving problems and making a direct impact on business performance.

Key Responsibilities

• Proactively manage and collect outstanding customer debts.
• Conduct regular credit control calls and follow-up correspondence.
• Monitor customer accounts and investigate overdue balances.
• Allocate incoming payments accurately and promptly.
• Resolve pricing, invoice and delivery disputes with internal departments and customers.
• Escalate problematic accounts and recommend appropriate action.
• Review and maintain customer credit limits in line with company policy.
• Assist with new account opening procedures and credit checks.
• Build strong working relationships with Sales, Customer Service and Operations teams.
• Support month-end reporting and reconciliation activities.
• Maintain accurate customer records and audit trails.
• Ensure compliance with company procedures and financial controls.
• Contribute to ongoing process improvements within the finance function.
• Support the Finance team with audits and reporting requirements.

About You
Essential

• Previous Credit Control experience.
• Strong track record of debt collection and reducing aged debt.
• Excellent communication and negotiation skills.
• Ability to build positive relationships with customers and colleagues.
• Strong attention to detail and organisational skills.
• Confident using Microsoft Excel and finance/accounting systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Commercial awareness and a professional approach.

What We Offer

• Salary circa £32,000 + Commission structure
• Company pension scheme.
• 20 days holiday plus bank holidays. (Christmas close down deducted from Holiday)
• Loyalty scheme for Holidays
• Health Insurance
• Free on-site parking.