E-Commerce Executive

About Oh Polly

Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We’ve built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level.

The Role

We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally.

This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands.

The ideal candidate is analytical, proactive and passionate about e-commerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance.

Key Responsibilities

E-Commerce Trading & Site Management

• Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories.

• Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches.

• Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised.

• Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements.

• Conduct regular site audits to ensure a seamless customer experience across desktop and mobile.

• Manage onsite search, navigation and merchandising to maximise product visibility and sales performance.

Campaign & Launch Execution

• Support the execution of key brand campaigns, product drops and promotional events.

• Coordinate launch schedules with Buying, Creative, Marketing and CRM teams.

• Ensure all assets, copy and links are accurate and delivered on time.

• Assist with A/B testing and optimisation initiatives.

Reporting & Analysis

• Monitor daily trading performance, KPIs and website analytics.

• Produce regular ecommerce performance reports with actionable insights.

• Analyse customer behaviour, product performance and conversion metrics.

• Identify opportunities to improve revenue, conversion, AOV and customer experience.

Cross Functional Collaboration

• Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories.

• Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches.

• Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised.

• Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements.

• Conduct regular site audits to ensure a seamless customer experience across desktop and mobile.

• Manage onsite search, navigation and merchandising to maximise product visibility and sales performance.

E-Commerce Operations

• Assist with troubleshooting website issues and escalating bugs where required.

• Support product upload processes and catalogue management.

• Ensure all onsite content is aligned with brand guidelines and commercial objectives.

• Maintain high standards of accuracy across all ecommerce activity.

Skills & Requirements

• Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role.

• Experience working within fashion, retail or a fast-paced ecommerce business preferred.

• Strong commercial awareness and analytical mindset.

• Excellent organisational skills and attention to detail.

• Confident using ecommerce platforms, CMS systems and analytics tools.

• Strong communication and stakeholder management skills.

• Ability to manage multiple projects and deadlines simultaneously.

• Proactive, adaptable and solutions-focused approach.

• Passion for fashion, ecommerce and digital customer experience.

• Experience using Shopify platform

• Knowledge of Search, Merchandising and Recommendation tools.

• Understanding of onsite merchandising and CRO principles.

• Experience working across international ecommerce markets.

What's on offer?

• Salary: £28,000-£32,000

• 50% discount on all Oh Polly and Bo+Tee products

• An extra day off for your birthday

• Corporate gym membership (subject to tax)

• Learning and development opportunities

• Company pension

• Company social events