Office Administrator

General Administration: * Manage day-to-day administrative tasks related to property management operations * Maintain accurate records of tenant information, leases, and property documentation * Handle tenant enquiries via phone, email, and in person in a professional manner * Greet visitors and clients at the office, ensuring a welcoming and professional reception experience * Offer refreshments to guests and assist with meeting room preparation when required. * Update property management systems and databases with relevant information * Support property managers & asset managers with reporting, document preparation, and compliance tasks * Organise and maintain filing systems for both digital and physical records * Assist with marketing properties by updating listings and preparing advertising materials Insurance Administration * Manage the company's commercial property insurance portfolio. * Arrange and maintain insurance cover including Building Insurance (Block Policy), Terrorism Insurance, Plant & Machinery & Contractors Insurance * Maintain accurate insurance schedules and renewal records. * Liaise with insurance brokers regarding policy changes and renewals. * Manage insurance claims from notification through to settlement. * Handle claims including property damage, third-party liability & injury claims. * Prepare and submit supporting documentation. * Liaise with insurers, loss adjusters, brokers and internal departments. * Maintain accurate claim records and provide regular progress updates. * Maintain insurance records using Microsoft Excel and SharePoint. * Ensure policy documents and claims files are accurate, complete and easily accessible. The Ideal Candidate: * Strong administrative and organisational skills * Ability to greet clients and maintain a welcoming office environment * Excellent verbal and written communication * Attention to detail and accuracy in record keeping * Time management and ability to prioritise multiple tasks * Proficiency in Microsoft Office (Word, Excel, Outlook) * Ability to work independently and as part of a team * Professional phone etiquette and email communication About Us: We are a Midlands-based, privately owned investment and development company managing over 6 million sq. ft of industrial, retail and office property. xjnqpsq We specialise in transforming underperforming assets into high-quality, income-generating properties through strategic redevelopment and hands-on management. Benefits: - On-site parking - Gym membership - Company pension