Collections Specialist

Robert Half has partnered with a property business to recruit for a Temporary Collections Specialist.

We are looking for a confident and proactive individual to join the rent collections team for an initial period of approximately one month.

Key Responsibilities:

• Monitor outstanding rental balances across an allocated portfolio.

• Make outbound calls to private tenants to chase overdue payments.

• Send follow-up emails and messages to encourage payment.

• Follow an established debt escalation and collections process.

• Maintain accurate records of all collection activity and payment updates.

Key Requirements:

• Previous experience in debt collection, credit control or a customer service role.

• Confident making high volumes of outbound calls and comfortable having conversations about outstanding payments.

• Candidates from a customer service background will also be considered, provided they are happy and confident making outbound calls.

• Resilient, persistent and professional when dealing with customers.

• Strong communication and organisational skills.

• Able to work towards daily activity targets.

Role Details:

• Duration: Approximately one month

• Call Target: 30 outbound calls per day / 150 per week

• Type: Temporary

• Start: ASAP

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