Spare Parts Coordinator

Job Title: Spare Parts Coordinator Location: Washington Contract: 12-Month Fixed-Term Contract Are you an organised and customer-focused professional looking for your next opportunity? We are recruiting for a Spare Parts Coordinator on behalf of our client within the manufacturing and equipment sector. This is an excellent opportunity for a Spare Parts Coordinator to join a busy team and play a key role in supporting customers across the spare parts function. The Role As a Spare Parts Coordinator, you will be responsible for managing customer enquiries and spare parts orders, ensuring a smooth process from quotation through to dispatch. Working closely with internal teams, you will help maintain high service levels while resolving customer queries efficiently. Key Responsibilities: * Respond to customer spare parts enquiries via phone and email, providing a professional and efficient service. * Prepare quotations and process orders, ensuring accuracy and timely completion. * Monitor orders from placement through to delivery, keeping customers informed of progress. * Liaise with internal departments to coordinate orders and resolve any issues relating to stock, delivery or availability. * Handle customer queries and complaints, ensuring prompt and effective resolution. * Maintain accurate records and update internal systems with order and customer information. * Build strong relationships with cust...