Support Worker

Support Worker
Location:  Hartlepool (20min Walk from Hartlepool Train Station)
Part Time Includes Sleep - in shifts
Driver Licence: Full UK /EU driving licence essential (Manual) Required

About Dimensions

Every day is an opportunity to create impact, joy, and independence for the people we support. Your work, whether direct, or behind the scenes, contributes to unforgettable moments that change lives.

Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our eighth consecutive year of recognition.

About the role 

You'll be supporting a friendly gentleman in his 20s who may not use words to communicate, but he certainly knows how to express what he wants and needs. Building a trusting relationship and taking the time to understand his unique communication style will be an important part of your role.

He enjoys getting out and about for a drive, stopping for a decaf coffee, exploring musical toys, and relaxing with his favourite YouTube videos. He thrives on consistency and routine, so we're looking for someone patient, attentive, and committed to providing person-centred support.

He has a learning disability, autism, and epilepsy. At times, he may experience periods of distress and will need calm, reassuring support from someone who can help him feel safe and understood. Full Positive Behaviour Support (PBS) training will be provided, however previous experience supporting people with complex needs and behaviours of distress is essential for this role.

What Will I Be Doing?

As a Support Worker, you'll play a vital role in helping this gentleman live the life he chooses and achieve the things that matter most to him.

Your role will include:

• Supporting him to access his community and enjoy the activities he loves
• Providing full personal care with dignity and respect
• Administering medication
• Preparing meals and supporting healthy routines
• Assisting with budgeting and managing finances
• Helping with household tasks such as cooking, cleaning, and laundry
• Providing emotional reassurance and consistent, person-centred support

Every day is different, but the impact you'll make will be life-changing.

Shifts:

We're looking for someone who can be flexible and work a mixture of weekday and weekend shifts.

Long Day Sleep-In Shift: 09:00am - 09:00am the following day (includes sleep-in 11pm - 7am)

11am -  4pm

10am  - 2pm

1pm - 5pm

To help you maintain a healthy work-life balance, rotas are provided four weeks in advance.

Rewards that make a difference

• A competitive payrate with uplift for overtime you chose to work
• Flexible shift patterns to suit your needs
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now  

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• If a driving licence is required for this role you will need to produce a copy of the driving licence at the onboarding stage.
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on [phone removed].
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Use of AI in the recruitment process:

AI can help you research and refine your application, but everything you submit should reflect your genuine skills and experience. Please ensure your application represents your own voice and abilities.
If you use assistive technology or require reasonable adjustments during the recruitment process, we are committed to supporting you where we can. Please let us know in advance so we can ensure appropriate arrangements are in place