Concierge / Building Manager

Amour Recruitment are pleased to be recruiting for a professional and customer–focused Concierge on behalf of our client based in Croydon. In this varied front–facing role, you'll act as the first point of contact for residents, visitors and contractors, helping to ensure the smooth day–to–day operation of a modern residential development. This position would suit someone who enjoys delivering exceptional customer service, takes pride in maintaining high standards, and is confident managing a range of administrative and site–based responsibilities. This is an excellent opportunity to join a professional property management environment where no two days are quite the same. Responsibilities: Act as the first point of contact for residents, visitors and guests. Receive, record and safely distribute resident parcels and deliveries. Maintain a clean, tidy and welcoming reception area. Monitor CCTV systems and report concerns where required. Log maintenance issues and communicate them to the Property Manager. Maintain accurate daily records, including resident enquiries, contractor visits and site observations. Support and oversee contractors whilst on site, ensuring professional standards are maintained. Carry out routine building compliance and safety checks, including fire alarms, emergency lighting, lifts and water testing. Assist with document management and internal administration as required. Requirements: Previous experience within a concierge, reception, customer service or front–of–house role. Excellent communication and interpersonal skills. Professional and courteous approach to residents, visitors and contractors. Strong organisational skills and attention to detail. Comfortable using computer systems and maintaining accurate records. Reliable, punctual and able to work independently. A proactive attitude and willingness to undertake training where required. Hours: Monday to Friday, 9:00am – 5:30pm (1–hour lunch break) Salary: Competitive, dependent on experience. If you're a personable and professional individual who takes pride in delivering excellent customer service, we'd love to hear from you. Please apply now and a member of the Amour Recruitment team will be in touch.