Learning and Development Coordinator

We are looking for an organised and proactive Learning & Development Coordinator to join a successful and growing training business based just outside Banbury. The role is full time, office based and permanent offering a salary of up to 27,000. This is a varied role supporting the day-to-day running of the business, coordinating training activities, monitoring learner progress and ensuring customers receive an excellent level of service. Working closely with the small collaborative team, you'll also support course development, administration and marketing activities. Key Responsibilities for the Learning & Development Coordinator: Coordinate training courses, venues, bookings and learner informationMonitor e-learning progress and maintaining accurate training recordsReview course feedback and identifying opportunities for improvementSupport the development and updating of e-learning coursesAssist with exam marking and maintaining feedback reportsProcess invoices and update customer information across business systemsHandling telephone calls, emails and learner enquiriesMonitoring training expiry dates and contacting customers to arrange refresher trainingSupport the creation of website content, blogs, podcasts and social media postsProviding administration support and assist with wider business projectsSupport the delivery of training when requiredKey Skills and Experience Required for the Learning & Development Coordinator: Strong experience in administration and customer serviceExcellent organisational skills and attention to detailStrong written and verbal communication skillsExperience in delivering trainingConfident using IT systems, databases and Microsoft OfficeExperience with CRM systems would be an advantageAn interest in training, e-learning and digital contentA proactive and flexible approach, with the ability to manage multiple prioritiesThe ability to work independently and as part of a small teamA commitment to providing excellent customer serviceWhat's in it for you: Salary up to 27,000Office based Monday to Friday 9.00 am to 5.00 pmDiscretionary bonus schemeDevelopment opportunitiesCollaborative working environmentFree onsite parking