Artwork Administrator

Artwork Administrator

Leigh

£27,000

Benefits:

* 21 days holiday (which rise to 25 days with increased length of
service) + Bank Holidays
* Extra free days holiday if you book and use 5 consecutive
holidays between Jan-May
* Birthday Holiday
* Early Finish Friday
* Free parking
* Company Pension and much more!

The Role:

* Deal with a high volume of emails, where you liaise with the
Customers, Internal and External colleagues
* Take telephone queries from Customers and Internal or External
Artworkers and Printers.
* Process the artwork approvals with the relevant printer and
communicate with customers regarding the delivery date.
* Selecting the correct printing type for each order, whilst
ensuring each section remains within their daily capacity.
* Ordering relevant consumables for the Artworkers and Internal
Print room to complete their tasks.
* Working with our bespoke internal systems to meet relevant job
KPI’s
* Oversee any Giftset orders or any orders which require
additional processing or fulfilment requirements which causes
them to fall outside our usual processes. This will involve
monitoring our internal systems to ensure the orders are
completed in a timely manner and communicating with the printers,
packing teams and customers throughout.

About You:

* Must have excellent IT and Administrative skills
* Enthusiastic for giving great Customer Service and enjoys
finding solutions for customers.
* Good at multitasking and can deal with a number of things at
the same time.
* Strong attention to detail.
* Well organised and able to work both independently and as part
of a team and to be proactive in work
* Must have the ability to work efficiently under pressure,
prioritising workload to meet deadlines
* Comfortable when dealing with errors.

INDAB