Client Executive

Skip to content Skip to content

About Yusen Logistics

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
www.yusen-logistics.com/


Role Overview

Are you passionate about building strong client relationships and delivering outstanding supply chain solutions? We are looking for a proactive and commercially minded Client Executive to join our Supply Chain Solutions (SCS) team. This is an exciting opportunity to work closely with key retail and supply chain customers, supporting the delivery and continuous improvement of innovative logistics solutions.

Working alongside our Client Development Managers, you will play a key role in managing customer relationships, supporting business growth, driving service excellence and contributing to the successful implementation of new projects. This role offers exposure to international supply chains, customer engagement and business development activities, making it an excellent opportunity for someone looking to develop a long-term career in logistics and supply chain management.

The office base for this role will be at our Canary Wharf site (E14 5LQ). However, this position is predominantly remote, with regular travel to visit customers across the UK (and Europe as per business needs).

This a full-time, permanent position offering a salary of £35,000 - £45,000 (depending on experience).


Key Responsibilities

• Support Client Development Managers in the day-to-day management of key customer accounts.
• Help identify and develop supply chain improvements that enhance customer satisfaction and business performance.
• Manage continuous improvement projects, ensuring successful delivery within agreed timescales.
• Collaborate with internal stakeholders to communicate client requirements and deliver effective operational solutions.
• Support the creation and maintenance of SOP’s, SLA’s and KPI’s within the team.
• Support the process to secure new clients via participation in active sales, tenders and presentations, and providing case study materials.
• Maintain accurate customer records and reporting.
• Travel regularly to customer sites across the UK and internationally as business needs require.


What You Will Bring To The Role

• Proven experience in a client-facing, account management or client executive role.
• Experience within a logistics, supply chain, freight forwarding, liner shipping and / or retail environment is essential.
• Strong commercial awareness and negotiation skills.
• Excellent communication skills with strong ability in building and nurturing stakeholder relationships.
• Project management experience or qualifications.
• Understanding of import / export processes and incoterms.
• Ability to interpret customer sourcing strategy and to create solutions to match.
• Proficiency in Microsoft Office packages; Word, Excel, PowerPoint and Power BI.
• Additional European language skills, particularly German or French, would be advantageous (but not essential).


What We Offer

• Car allowance of £5000 per annum
• Individual health cover
• Free Eye Test *
• 25 days’ holiday (excluding bank holidays) and 5 days Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days international remote working*
• Critical Illness Cover
• Health cash plan
• MyStrength Wellbeing App
• Free online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• On Site Mental health First Aiders
• Employee benefits i.e. Free eye test*, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health.
• Tailored development and career opportunities


Why Join Us?

At Yusen Logistics you will have the opportunity to contribute to meaningful projects, work alongside talented professionals, and grow your career in an environment that values innovation, accountability, and collaboration.


We thank all applicants for their interest, however, only those under consideration will be contacted.

Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position.

At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect responses to reflect your own experience, thinking and capabilities.

Yusen Logistics is an equal opportunities employer. We welcome applications from all suitably qualified candidates and make our recruitment decisions based solely on skills, experience and potential. Diversity enables us to create an inclusive environment where everyone can thrive and grow.

Date Posted:
12th November 2026

Job Ref:
VTFOCM01696

Type:
Permanent

Status:
Full Time

Share this Job