Quality Manager

Quality Manager Telford Permanent Up to £60,000 per annum (DOE) 37.5 per week Enhanced Benefits Are you an experienced Quality Manager, QA Manager, Quality Assurance Manager or Quality & Compliance Manager looking to lead quality within a successful manufacturing business? We're seeking a proactive, solutions-focused professional with experience in ISO 9001, ISO 14001, ISO 45001, Quality Management Systems (QMS), auditing, supplier quality, customer complaints, root cause analysis, CAPA and continuous improvement. This is a highly visible role for someone who enjoys solving quality challenges, leading audits, improving processes and working collaboratively with customers and suppliers to deliver practical solutions. The Quality Manager will be responsible for: Managing and improving the site's Quality Management Systems (QMS) Ensuring compliance with ISO 9001, ISO 14001 and ISO 45001 standards Leading internal, external and customer audits Managing customer complaints, supplier quality issues and non-conformances Conducting root cause analysis and implementing CAPA activities Driving continuous improvement and operational excellence initiatives Developing quality procedures, systems and documentation Leading, coaching and developing a small Quality team Working closely with customers, suppliers and key stakeholders to resolve quality concerns Skills and Experience Previous experience as a Quality Manager, QA Manager, Quality Assurance Manager, Quality Systems Manager or Compliance Manager Manufacturing experience within a fast-paced environment Strong knowledge of QMS, ISO 9001, ISO 14001 and ISO 45001 Experience leading internal, external and customer audits Proven track record in customer complaints, supplier quality and non-conformance management Strong root cause analysis, corrective action and problem-solving skills Experience driving continuous improvement initiatives Previous people management experience Excellent communication and stakeholder management skills The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make this known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: AA27051

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