Red Door Recruitment
Customer Service Coordinator
Customer Service Coordinator at Red Door Recruitment, based in Elstree, Hertfordshire, paying £28,000 per month. This is a permanent role.
- Pay
- £28,000 per month
- Hours and contract
- Permanent · On site
- Location
- Elstree, Hertfordshire
- Closing date
- Sector
- Customer Advisor
Bang in line with the market for customer advisor
Reference 5419323420
About the role
Customer Service Coordinator | Elstree | £28k Our client in Elstree, a very successful, dynamic, and rapidly growing business, are looking for a Customer Service Coordinator to support the Sales Team. They are leaders in their field, with core principals of putting customers’ needs first which is what has helped them to grow into one of the UK’s largest suppliers in their market. The ideal candidate will be confident on the phone, will be organised, efficient and will have excellent customer service experience. This is an office-based role What’s in it for you: * Salary: £28k * Hours: Monday to Thursday 9:15am-5:30pm / Friday 9:15am-4pm * 23 days annual leave + Bank Holidays * Free parking * Smart casual dress code Key responsibilities: * Provide a strong supportive role to theSales team by processing orders, being first point of call for incoming calls, dealing with enquiries, answering emails & maintaining our excellent customer service reputation. * Contributing towards up selling and promoting the company’s full range. * Maintain the information on our database, add relevant communication notes to assist with logistics and sales. * Contribute towards lead generation and business development, including making appointments/calls for the sales team & communicating with decision makers. * Researching the development of new-build opportunities in the industry * Responsible for lead generation and business development, including making appointments/calls for the sales team & communicating with decision makers. * Following-up on any leads by telephone and email. What the employer is looking for: * Previous customer service/admin experience is desirable * Excellent communication skills, written and verbally * Attention to detail and accuracy is key for this role * Analytical, numerically astute, with strong problem-solving abilities * IT literacy is a must - experience in Outlook, Word, PowerPoint, and Excel is essential * Familiar working in a fast-paced environment is essential Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. xjnqpsq Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted
Reference: 5419323420 · Posted 2 days ago · Closes 10 Jan 2027 · Listed via Red Door Recruitment
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