Gas Engineer / Installer

Gas Engineer / Installer Luton Logistics Full time Permanent

Job Role: Gas Engineer / Installer

Location: Luton

Salary: Up to £42,

Job Type: Permanent, Full-Time

About the Role

At Buy It Direct, we are seeking a professional, customer-focused Gas Engineer / Installer to join our Driven installation team based out of Luton.

This is a field-based role involving the delivery and installation of domestic appliances in customers' homes across the region. The role is predominantly focused on gas appliance installations, with some electrical installation work. Engineers can expect to complete up to 8 installations per day, with structured routing and operational planning in place.

You will play a key role in delivering an outstanding customer experience while ensuring all installations are completed safely, efficiently, and to the highest standard.

Key Responsibilities

• Install domestic gas appliances in customers' homes in line with manufacturer specifications and Gas Safe regulations.
• Complete gas appliance installations to a high standard, maintaining quality, safety, and customer satisfaction.
• Accurately record installation details, testing results, and customer documentation using company systems.
• Deliver professional customer service, providing clear explanations of appliance operation and safety guidance.
  
  
• Complete up to 8 appliance installations per day while maintaining compliance, quality, and efficiency standards

Performance Measures

• You will be measured against key service and operational criteria, including:
• Successful delivery and installation completion rates
• Productivity and efficiency across daily installation schedules
• Compliance with safety and quality standards
• Customer advocacy, feedback, and satisfaction scores

What We're Looking For

• Gas Safe Registered (essential)
• CKR1 qualification (essential)
• HTR1 qualification (desirable)
• Previous experience installing domestic appliances and white goods
• Experience working in a fast-paced, customer-facing installation environment
• Full UK Driving Licence (maximum 6 points, no serious motoring offences)
• Strong communication and customer service skills
• Ability to work from installation instructions, plans, and technical specifications
• A professional, safety-conscious approach with excellent attention to detail

What We Offer

• Competitive salary of up to £42,
• Company van (company use only), tools, and uniform provided
• Structured routes and consistent workload
• Ongoing training and development opportunities

If you are a qualified Gas Safe engineer who takes pride in delivering high-quality installations and exceptional customer service, we'd love to hear from you.

At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.

Hours40Benefits· Healthcare cash plan · Free parking · Birthday off after a year · Holiday purchase scheme so you can get that work life balance · Staff discount scheme · Autonomy to make a difference!Share: