Facilities Co-ordinator

Summary

We’re looking for a Facilities Co-ordinator to join us. You'll help ensure our properties are safe, compliant and welcoming by coordinating facilities management, maintenance and operational support services that enable our teams to care for nature, beauty and history for everyone, for ever.

Interview date: 4th December 2026

What it's like to work here

You'll be based at Charlecote Park but will be required to work across the property group which includes properties such as Baddesley Clinton, Packwood House and some axillary buildings.

At the National Trust we value different perspectives and are committed to creating an inclusive culture where everyone feels welcome and able to contribute. You'll be part of a collaborative property team, working closely with colleagues from across operations, facilities, conservation and specialist teams to help deliver exceptional experiences for visitors and ensure our places are cared for to the highest standards.

You'll balance planned maintenance, compliance activities, contractor management and operational support, while building positive working relationships with internal and external stakeholders.

What you'll be doing

As Facilities Co-ordinator, you'll coordinate the delivery of a wide range of facilities management and operational support services across a property or group of properties. You'll support day-to-day maintenance activities, planned preventative maintenance programmes and reactive repairs, helping ensure our built assets remain safe, compliant and fit for purpose.

You'll work with contractors and suppliers, monitoring works and supporting high standards of health and safety and compliance. You'll help implement operational procedures, including emergency plans, and support the effective management of fire, security and other compliance requirements.

You'll also be responsible for maintaining accurate records across a range of systems, including asset management and compliance systems, ensuring information is up to date and accessible. Alongside this, you'll support budgeting, sustainability initiatives and the efficient delivery of services, always seeking opportunities to improve the way we work.

Who we're looking for

You’ll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths. Please use your application to demonstrate how you meet the criteria below:?

• experience in facilities management or business support services within a customer or visitor-focused environment.
• knowledge of health, safety and compliance requirements, including fire safety, security and emergency response
• strong organisational and IT skills, with experience using Microsoft Office and information management systems
• effective communication and relationship-building skills, with the ability to work collaboratively across teams
• customer-focused and adaptable, with experience managing budgets and delivering high-quality services.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme (for roles that meet the salary criteria)

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.