Shift Coordinator IBT

Location: Office Based Hampshire

Shift Pattern: 2 Days / 2 Nights per week (Full Time) Up to £15.43 per hour. Receive enhanced pay for the nights you work and 4 days off whilst supporting a 24/7 operation.

Role Overview:

Join our onsite team supporting a major manufacturing operation in Hampshire. As a Shift Coordinator, you will play a key role in managing and supporting a large temporary workforce, ensuring the right people are in the right place at the right time to keep the operation running successfully. This is a varied role that combines people management, workforce planning, employee relations and operational coordination

Key Responsibilities:

Play a critical role in ensuring over 800 associates are supported to deliver a successful operation for one of the UK's leading manufacturing employers.

• Support associates with assignment-related and employee relations queries.


• Manage holiday requests and maintain accurate holiday records.


• Process payroll information and resolve pay-related queries.


• Monitor attendance, lateness and absence levels.


• Manage sickness reporting and conduct return-to-work interviews.


• Create and maintain shift schedules to meet client requirements.


• Fill short-notice absences and support workforce planning activities.


• Conduct associate welfare checks and engagement activities.


• Maintain accurate records and ensure compliance with company processes.


• Build strong working relationships with associates, the client and internal stakeholders.


• Provide shift handovers and operational updates.


• Support onboarding, inductions and recruitment activities when required.


• Produce and maintain workforce reports and metrics.


• Deliver a high level of customer service while ensuring operational continuity.

Skills & Experience:

• Previous experience in recruitment, workforce planning, administration or a customer-focused environment.


• Strong organisational and administrative skills.


• Excellent communication and problem-solving abilities.


• Ability to work in a fast-paced operational environment.


• Competent in Microsoft Office, including Excel, Outlook and Teams.


• Experience managing attendance, payroll or employee-related processes is desirable.


• Personal Attributes


• Proactive and organised.


• Confident communicator.


• Strong attention to detail.


• Resilient and adaptable.


• Professional and approachable.


• Able to work independently and as part of a team.

Play a critical role in ensuring over 500 associates are supported to deliver a successful operation for one of the UK's leading manufacturing employers.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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