Refuse/Recycling Chargehand

Are you someone who enjoys working outdoors, leading by example and making a visible difference in your local community? We are looking for a committed and reliable Refuse & Recycling Chargehand to join our Waste Services team and help deliver an essential frontline service to residents and businesses across the borough.

As a Refuse & Recycling Chargehand, you will lead a collection crew on a daily basis, ensuring refuse and recycling collections are completed safely, efficiently and to a high standard. You will act as the crew's first point of contact, oversee safe working practices, undertake reverse assist duties and serve as a key link between the service and residents whilst out on collections.

Working as part of a busy operational team, you will help ensure that all collections are completed, spillages are cleared promptly, and any operational issues are reported and managed effectively.

Key Responsibilities

• Lead and support a refuse and recycling crew on daily collection rounds.
• Ensure waste and recycling collections are completed safely, efficiently and to agreed standards.
• Undertake reverse assist duties and support the driver with safe vehicle manoeuvres.
• Act as the first point of contact for members of the public regarding service-related enquiries.
• Ensure all health and safety procedures are followed and appropriate PPE is worn.
• Complete and maintain operational records and paperwork as required.
• Report access issues and other operational challenges, helping to identify suitable solutions.
• Support and assist colleagues, including new team members.
• Contribute to service delivery during peak periods and public holiday operations.

About You

We are looking for someone with a positive and proactive approach who can motivate others and take pride in delivering excellent customer service. You will be a dependable team player with the confidence to engage with residents and colleagues and the flexibility to respond to changing operational demands.

Essential Requirements

• Full UK Driving Licence.
• Experience of manual handling and working in a physically demanding environment.
• Ability to undertake regular walking, lifting and outdoor working in all weather conditions.
• Strong commitment to health and safety.
• Good communication and customer service skills.
• Flexible approach to working hours and service needs.

Desirable Requirements

• Experience within waste, recycling or environmental services.
• Safety awareness training.
• Knowledge of the local area.

Why Join Us?

This is an opportunity to play a key role in delivering one of the Council's most visible frontline services. You will be part of a supportive and dedicated team that takes pride in keeping the borough clean, safe and environmentally responsible for residents and businesses.

We are committed to creating an inclusive workplace where employees are respected, supported and empowered to deliver high-quality services for our residents.

If you are looking for a rewarding role where you can make a difference every day, we would love to hear from you.