Logistics Administrator

Our Ashford based client is seeking an enthusiastic candidate with great Customer Service and Administration skills to join their logistics team.

Some knowledge of Logistics / Freight Forwarding would be an advantage.

The primary function of the role is to coordinate deliveries, installations and other delivery services for several key accounts delivering Technical logistics services. The Operations Coordinator is expected to take ownership of daily operational challenges, quickly identify solutions and implement appropriate action plans to overcome such daily operational scenarios.

Role duties would include

• Manage requests for deliveries, collections, relocations and installations for key customers

• Book jobs for customers on internal system, raise relevant paperwork and maintain up to date

information on the company database

• Understand the specific requirements of key customers – internal process, customer product etc.

• Provide quotations to customers on request

• Order services as required from third party suppliers in relation to customer’s requirements

• Deal with ad-hoc customer enquiries – quotes, reports, inventory management etc

• Manage team mail box activity efficiently and line with team/department targets

Key Skills & Experience required from Candidate

• Minimum 3 years Customer Service experience in a similar role

• Experience of working in a transport, logistics or Installations environment desirable

• Meticulous attention to detail and a customer focused approach

• Strong general level of education

• IT literate, competent user of Microsoft office applications (Excel, Word, PowerPoint)

• Excellent demonstrable communication skills – written and verbal

• Strong team player with a flexible positive attitude – will need to work extended hours at peak

times

• Capable of working on own initiative, ability to problem solve and identify corrective actions

Hours Mon - Fri working shifts between 0800/16:30 0830/1700 /0900-1730 hrs

Hybrid working 50/ 50 office/ home after completion of 3 month probation period

Salary 30K

22 days holiday

6% pension