Senior Application Engineer -IBM Maximo

Senior Maximo Engineer - IBM Maximo (Band 3)

Location: North Greenwich, London

Advert closes: Wednesday 19th August 2026 at 23.59

This role is not Eligible for UK Sponsorship

About Us

The Centre of Excellence (CoE) Asset Management Team is TfL’s dedicated IBM Maximo capability, bringing together more than 35 highly skilled Maximo professionals including Solution Architects, Technical Leads, Developers, Business Analysts, Test Engineers, Integration Specialists and Application Support Engineers.

Together, we deliver enterprise-scale project development, continuous improvement and operational support for IBM Maximo across London Underground, London Overground, Surface Transport and the Elizabeth Line, supporting over 5,000 Maximo users across the organisation.

With several major transformation programmes underway and more planned, there’s never been a better time to join the team.

Why Join Us?

This is more than a development role. You’ll work closely with stakeholders across TfL, as part of a close-knit team with significant long-term investment in IBM Maximo and the Maximo Application Suite, to deliver solutions that support the maintenance and management of London’s critical transport assets.

You’ll have the opportunity to work on:

• One of the UK’s largest IBM Maximo estates.
• Four enterprise IBM Maximo environments supporting multiple transport businesses.
• A substantial and continually growing backlog of enhancements and new capabilities.
• Strategic programmes introducing additional TfL services onto the Maximo platform.
• The migration of TfL’s entire IBM Maximo estate to IBM Maximo Application Suite (MAS 9) over the coming years.
• The implementation and expansion of IBM Maximo Mobile.
• Future adoption of MAS technologies, including AI-powered capabilities, predictive maintenance, asset performance management and advanced analytics.
• Enterprise integrations with modern technologies and cloud platforms.
• Regular Agile releases delivering meaningful improvements to thousands of users.
• This roadmap spans many years and includes some of the most significant IBM Maximo programmes in the UK.

What You’ll Be Doing

You’ll:

• Design, develop and support enterprise IBM Maximo solutions.
• Deliver high-quality enhancements through Maximo configuration, automation scripting and Java development.
• Develop innovative solutions that maximise out-of-the-box functionality while delivering business value.
• Work collaboratively with Business Analysts, Product Owners and stakeholders to translate business requirements into technical solutions.
• Develop and support integrations using the Maximo Integration Framework and REST APIs.
• Participate in technical design, peer reviews and solution governance.
• Support production releases and ensure the stability, resilience and performance of critical applications.
• Mentor colleagues and contribute to the wider Maximo community within TfL.
• Help shape the future technical direction of IBM Maximo across the organisation.

What We’re Looking For

We’re looking for someone who thrives in a collaborative Agile environment and is motivated by solving challenging business problems.

Experience with MAS 9, Maximo Mobile, OpenShift, Red Hat technologies or cloud-native platforms would be advantageous, but we equally value a desire to learn and grow.

Why You’ll Love Working Here

At TfL, you’ll work on technology that genuinely matters. Every enhancement, integration and improvement you deliver helps keep one of the world’s most iconic transport networks running.

In return, you’ll benefit from:

• A collaborative and supportive team culture that values innovation and knowledge sharing.
• Opportunities to work with the latest IBM Maximo and MAS technologies.
• Long-term strategic programmes providing exciting technical challenges for years to come.
• Continuous professional development and technical learning.
• The chance to make a real impact on services used by millions of Londoners and visitors every day.

Key Accountabilities

• Responsible for executing support activities to enable fault resolution within the agreed SLAs, ensuring the restoration of services within the team’s portfolio.
• Responsible for developing and delivering recommendations to resolve critical defects and manage the wider implications of system faults, ensuring the restoration and improvement of the service.
• Assisting in recommending service and process improvements to ensure effective handling and correction of defects in TfL's environments.
• Accountable for resolving incidents and fulfilling Service Requests within SLA targets assigned to you, or ensuring they are moved to the correct resolver team.
• Advancing service incidents to a higher severity when appropriate, to ensure the ongoing security and safety of TfL’s business operations and delivery of service within SLAs.
• Responsible for technical knowledge management, peer-to-peer training and knowledge handover to Application Engineers.
• Accountable for assisting projects and other technical teams to deliver new services or update existing services within their portfolio.
• Supporting deployment, configuration, release and maintenance activities across Maximo, Maximo Application Suite and associated integration platforms.
• Working with technical teams to support automation, CI/CD pipelines, source control and environment management practices.

Skills

• Excellent oral and written communication skills at both business and technical levels.
• Highly skilled at solving and communicating complex problems.
• Able to communicate clearly and adapt your communication style to meet the needs of the audience.
• Relevant business application technical support skills are essential.
• Strong analytical, troubleshooting and problem-solving skills across Maximo, integrations, infrastructure and database layers.
• Ability to work with development, infrastructure, testing, cyber security, service management and business teams to deliver reliable application services.
• Ability to support modern DevOps ways of working, including source control, automated deployment, release management and continuous improvement.

Knowledge

• Extensive experience in Application Support environments, with knowledge of ITIL V3 Service Management and enterprise-wide IT services.
• Working knowledge of Maximo products and modules, including Maximo 7.6, Maximo Application Suite MAS 8/9, Maximo Manage, MAS Mobile / Maximo Mobile, Maximo for Transportation, Linear Asset Manager, HSE Manager, Scheduler, Asset Configuration Manager, Calibration, BIRT, Maximo Anywhere, Maximo Everyplace, CIM Visual Planning Suite, TRM Rules Manager and SAP Mobile Platform 3.0.
• Good understanding of Maximo Application Suite architecture, including Red Hat OpenShift, Kubernetes, containers, operators, pods, routes, persistent storage, certificates and environment configuration.
• Strong knowledge of Red Hat Linux, WebSphere, WebSphere Liberty and Oracle/SQL database administration and troubleshooting.
• Good knowledge of Java