Administrator

Role:

This is an exciting opportunity to join a progressive and people-focused organisation that places a strong emphasis on employee development, collaboration, and career progression. As the business continues to grow, they are looking to attract a talented individual who is keen to make a meaningful contribution while further developing their own skills and expertise within a supportive environment.

If you are looking to join a firm that genuinely values its people, encourages professional growth, and offers long-term career opportunities, this could be the perfect next step in your career.

The Opportunity

As a Administrator, you will be responsible for providing comprehensive administrative support across a broad range of activities. You'll work on both routine and complex cases, ensuring clients receive a professional, efficient, and compliant service at every stage of their journey.

Alongside your technical expertise, you'll act as a mentor and role model within the team, sharing knowledge and helping to maintain the highest standards of client service and operational excellence.

Key Responsibilities

• Preparing client review packs, valuation reports, and performance documentation
• Processing new business submissions and ensuring all compliance requirements are met
• Liaising with providers to obtain policy information, valuations, and illustrations
• Managing client servicing activities, including withdrawals, fund switches, and policy amendments
• Maintaining accurate and up-to-date client records using the firm's back-office systems
• Preparing post-review correspondence and keeping clients informed throughout the advice process
• Producing fund switch reports and assisting with research using FE Analytics
• Coaching and supporting junior administrators to encourage development and best practice

The successful candidate will possess:

• A minimum of 1 years' experience within an administration role
• A thorough understanding of FCA regulatory requirements and industry best practice
• Experience supporting complex and high-value client cases
• Excellent organisational skills with a meticulous attention to detail
• Strong communication and relationship-building abilities
• Proficiency with financial planning back-office systems and Microsoft Office applications