Administrator

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Job Reference HCRGCG/TP/223557/21209

Apply for this job Number of Positions: 1 Contract Type: Permanent - Full Time Salary: £24,853 - £27,387 FTE Weekly contracted hours: 37.5 Location: Swindon Closing Date: 24/11/2026 Job Category: HCRG - Administrative & Clerical Service type: HCRG - Community Services P1 Business Unit: HCRG - BSW - Community Services

Job Introduction

Make a Difference Every Day

Looking for a rewarding role where your organisational skills make a real difference? 

Join our busy ward team as a Business Support Advisor / Ward Clerk. Be the welcoming face and organisational backbone of a busy hospital ward. Play a vital role in supporting patients, visitors and healthcare professionals through high-quality administrative and reception services that help deliver exceptional patient care.

The role is ideal for someone with strong organisational skills, administration experience and a customer-focused approach who enjoys working as part of a team and making a positive difference to patient care. Responsibilities include patient administration, data entry, transport coordination, reception duties and supporting the wider ward team across multiple locations.

Job Summary

An exciting opportunity has arisen for a Business Support Advisor / Ward Clerk to join our team providing comprehensive administrative support within a clinical ward setting. The successful candidate will be responsible for maintaining patient information systems, coordinating patient transport, supporting reception services and ensuring accurate and timely completion of ward administration processes. This role requires excellent organisational skills, attention to detail and the ability to build effective working relationships with patients, colleagues and external stakeholders. If you enjoy working with people, thrive in a fast-paced setting and take pride in delivering excellent customer service, we'd love to hear from you.

The role is based at at SWICC (Swindon Intermediary Care Centre) and is a full-time position, working 37.5 hours per week.

Package Description

As a Business Support Advisor / Ward Clerk, you’ll be part of our valued team based at SWICC (Swindon Intermediary Care Centre) receiving access to exclusive rewards and benefits including:

• A salary of £24,853 - £27,387 FTE with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

How You'll Make a Difference

• Help ensure patients receive a seamless and positive experience throughout their care journey.
• Support clinical teams by keeping patient information accurate, accessible and up to date.
• Play a vital role in coordinating admissions, discharges and patient transfers.
• Provide a warm and professional welcome to patients, families and visitors.
• Coordinate transport and practical arrangements that support timely care delivery.
• Ensure important communications and enquiries are handled efficiently and compassionately.
• Contribute to the smooth day-to-day running of ward services through effective administration.
• Make a mean