Branch Manager

Join us as a Branch ManagerWe’re looking for a Branch Manager to lead across the Ipswich area.This is a fast-paced, people-driven cluster at the heart of our South Region. You’ll work within a well-connected area with strong community identity, guiding a team who take real pride in delivering exceptional service.Want to know more? Take a look at our job description attached to the bottom of this webpage.Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.What you’ll be doingLead and support the branch teamEnsure that the branch delivers exceptional standards and customer serviceGrowing the branch's turnover and profitability (e.g. managing costs, including personnel)Make sure that the branch is operating safe and legally (including acting as the DPS)Establish the branch as the convenience retailer trusted most by its local communityBuild relationships with other stores, customers and Head Office/support colleaguesPromoting membershipThe person we are looking for You don't necessarily need to have managed a store before - we will provide you with the training and skills you need to succeed - but you will have demonstrated first-class team leadership in previous role(s).Experience of working in a food retail or customer service environmentGreat interpersonal skills, able to effectively communicate with stakeholders at all levelsCommercially astuteA confident decision-makerDriven, determined and resilientGood level of literacy, numeracy and IT literacySelf-aware, with commitment to continued professional and personal developmentPerks of the jobAt the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this? 20% discount in our food stores, along with other discounts across our family of businesses25 days holiday (plus bank holiday entitlement) which increases with service5% employer pension contributionDeath in service benefitEnhanced family leave and pay arrangements*Opportunities to grow, with award-winning training and apprenticeship programmesGreat discounts, deals, and cashback across over 900 high street and online retailersFinancial wellbeing support, including Wagestream®Access to Cycle to Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)Employee Recognition SchemeLong Service AwardsFree remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling servicesEmployee Assistance Programme* Enhanced on statutory terms, subject to service criteria.