FAIRMONT
Reception Supervisor
Reception Supervisor at FAIRMONT, based in Saint Andrews, Scotland. This is a permanent role.
- Pay
- Not given by the employer
- Hours and contract
- Permanent · On site
- Location
- Saint Andrews, Scotland
- Closing date
- Sector
- Office Manager
Reference 621533017323346825
About the role
Job Description
We’re looking for a Reception Supervisor to join our team in St Andrews, where luxury service meets unforgettable guest experiences.
In this role, you’ll be the face of the hotel - leading from the front, anticipating guest needs, and ensuring every stay is seamless, personal, and memorable. If you’re passionate about hospitality and thrive on delivering exceptional service, this is your chance to shine.
What you’ll be doing:
Taking ownership of daily pre-arrival checks to make sure every detail is spot on.
Personally welcoming VIPs, Accor Live Limitless ,and returning guests.
Stepping in for the Assistant Front Office Manager when needed, from pre-convention briefings to group arrivals.
Acting as the go-to contact for guests throughout their stay, resolving issues with ease and professionalism.
Why join us?
At our resort, every team member plays a role in shaping world-class experiences. You’ll be part of a supportive, dynamic environment where your growth and development matter as much as the guest journey.
Qualifications
What we’re looking for
Experience in a guest-facing role within luxury hospitality.
A confident, people-focused leader with excellent communication skills.
A natural problem-solver who thrives under pressure.
Someone with an eye for detail and a genuine passion for service.
Additional Information
Why You’ll Love Working With Us
Free annual night stay (permanent staff)
Big hotel discounts for you, friends & family – plus worldwide Accor perks
Free staff shuttle, meals on duty & full access to pool, gym & classes
Half-price dining, spa savings & great golf/retail discounts
Complimentary golf & gym
Wellbeing support with VIVUP & long service rewards
Staff events, Christmas gifts & family celebrations
Reference: 621533017323346825 · Posted 2 hours ago · Closes 10 Dec 2026 · Listed via FAIRMONT
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