Lead Project Worker

Leading a small and dedicated team to provide a safe space for people sleeping rough and overssing the running of the Hub, clients and volunteers. Putting your passion into practice, valuing and empowering people who have lost everything. 

FirmFoundation

Lead Project Worker – Hub - Day Centre

Full time £31,024

Purpose of Role

Firm Foundation is a growing organisation committed to supporting people experiencing homelessness. This role sits at the heart of that mission, working directly with clients at our Day Centre to help them access suitable and sustainable housing, navigate available services, and engage with FirmFoundation's wider projects. The post holder will play a vital part in creating a safe, welcoming, and well-run environment where clients feel valued and supported.

Job tasks

· Full time 9am to 5.30pm 37.5hrs per week.

· Providing supervision for Hub staff and track their progress

· Ensuring the efficient running of all aspects of the Hub

· Ensuring the safety and security of clients and venues during the Day Centre sessions

· Initial assessment of client needs

· Working with and supporting volunteers who attend to provide food and/or social activities

· Ensuring venues are left clean and tidy after Day Centre sessions

Administration

· Record all client activity and outcomes accurately on Firm Foundation's information management system

· Maintain necessary confidentiality in all record-keeping and communications

Volunteer Coordination

· Work alongside and support volunteers attending sessions to provide food, activities, and companionship

· Help to create a warm and inclusive atmosphere that reflects Firm Foundation's values

Other duties commensurate with the role may be added by negotiation

Day Centre Project Worker – Person Specification

Essential

Strong communication skills, both written and spoken. Ability to support and coordinate volunteers. Ability to listen with patience, empathy, and understanding. Confidence in using IT, including Microsoft Office. Good organisational skills, including ability to manage supplies and venue logistics.

A positive and flexible attitude towards work

Ability to listen to clients with patience and understanding

Positive, flexible, and collaborative approach to work. Ability to maintain confidentiality and handle sensitive information appropriately.

Confidence in using IT, especially Microsoft Office

Ability to work within a Christian ethos

Desirable

Understanding of support available locally, including from other agencies

Experience of using digital reporting systems

Experience of working with homeless and vulnerable people

Please note this post will be subject to an enhanced DBS check for those working with vulnerable adults.