Assistant Operations Manager

We are recruiting for an Assistant Operations Manager on a cluster of Student Accommodation buildings in Bath/Swindon.

Salary: £34,500 per annum

Responsibilities

• Oversee day-to-day operations across the property, ensuring services are delivered efficiently and
• safely.
• Maintain a visible presence across the property, supporting teams and monitoring service delivery.
• Ensure the community hub is staffed and operational during advertised opening hours
• Manage team rotas and attendance, ensuring adequate staffing and operational coverage.
• Conduct audits of service areas to ensure high standards of cleanliness and presentation.
• Ensure the property remains safe, clean and well presented for residents and visitors.
• Coordinate communication and handover with the night team to ensure continuity of operations.
• Drive the service philosophy across the team and promote strong resident engagement.
• Support initiatives that enhance resident experience, including programmes such as Resident
• Ambassadors.
• Support the delivery of occupancy and revenue targets.
• Manage the sales pipeline, ensuring strong lead management and viewing conversion.
• Provide direct line management of the Operations Assistant Team, ensuring clear leadership,
• direction and support.

Experience, Skills & Qualifications

• Experience in a customer service, hospitality, residential or property operations environment.
• Experience supervising or leading operational or customer-facing teams.
• Strong organisational and problem-solving skills.
• Ability to manage multiple operational priorities in a fast-paced environment.
• Experience supporting sales, retention or resident engagement activities desirable.
• Good understanding of health and safety procedures.
• Strong communication and leadership skills.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills

attention to detail