Flights Executive - Purchasing

Flights Executive – Purchasing

Job Description

Transport Planning Executive – Rail Page 1 of 2

Department: Transport Planning Date Created:

09/11/2026

Reports To: Flights and Rail Planning Manager Direct Reports: N/A

The purpose of your role:

Reporting into the Planning Manager, you will be responsible for supporting the planning, forecasting and

coordination of Flight groups, ad hoc bookings for our tours, ensuring that our flight arrangements deliver an

excellent customer experience whilst maximising commercial performance and managing costs.

You will analyse demand, pricing, availability and quoting upgraded journeys to support effective planning

decisions, helping to ensure the right flights are secured at the right time. You will work closely with Gold Medal

and internal teams to ensure our products are delivered efficiently, accurately and to the highest standard.

In this role you are accountable for:

• Ensuring flight arrangements for tours are booked accurately, ready for handover to the Operations team

for ticketing.

• Ensuring flight journeys meet customer requirements whilst balancing cost, availability and operational

efficiency.

• Maintaining accurate and up-to-date planning information across relevant systems to support a smooth

handover to Operations.

• Monitoring flight pricing, availability and booking requirements to identify risks and opportunities to

improve efficiency and profitability.

• Working collaboratively with flight suppliers, the operational teams as well as the sales team to ensure

transport arrangements are delivered to the required standard and upgrades are quoted on time with a

proactive commercial approach.

In this role you are Responsible for:

a) Organising and booking flight transport for tours, ensuring the correct journeys, dates, timings, passenger

requirements and allocations are secured.

b) Liaising with flight suppliers such as Gold Medal to secure availability and resolve any booking issues.

c) Ensuring all flight arrangements and supporting information are accurate, complete and ready to hand

over to the Operations team for ticketing.

d) Managing booking deadlines and prioritising workload to ensure flight arrangements are completed in

line with operational requirements.

e) Maintaining accurate records of bookings, costs, allocations and supplier confirmations.

f) Communicating with the Operations teams to clarify requirements, resolve discrepancies and ensure a

smooth handover.

g) Identifying potential issues with flight availability, pricing or service changes and communicating these to

the relevant teams in a timely manner.

h) Identifying opportunities to improve booking processes, accuracy and efficiency.

Flights Executive – Purchasing

Job Description

Transport Planning Executive – Rail Page 2 of 2

i) Keeping up to date with flight industry developments, timetable changes and other factors that may

affect tour planning.

j) Providing wider support to the Flights & Rail team as required.

k) Undertaking any other duties reasonably expected for the role.

The characteristics required to be successful are:

We require people who want to be the best. Wanting to be the best is not good enough though – you must also

have the skills, attitude and energy to help us achieve our goals. How you contribute to our positive culture and

how you feel about your role is hugely important to us.

In addition to the above, you'll be a great fit for this role if you:

• Have worked in admin, planning, transport or logistics.

• Are super organised and stay calm juggling competing deadlines.

• Have a sharp eye for detail, so bookings are always spot on.

• Are methodical, love a good process and keep tidy records.

• Are a proactive problem-solver who spots issues early and fixes them.

• Are numerate and commercially minded, balancing cost and quality.

• Stay accurate and on time, even under pressure.

• Are a great communicator who builds strong relationships with suppliers and colleagues.

• Are happy working independently and love being part of a team.

• Are curious and eager to learn how our planning and booking processes work.

• Are confident with computer systems and spreadsheets, and quick to pick up new ones.

• Are passionate about great customer experiences and smooth handovers to Operations.